(CAN) Food & Consumables Team Lead

Walmart Canada; Calgary; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada is seeking an associate to assist in leading Food & Consumables areas, respond to inquiries, and teach and train associates. You will support customer service, schedule coverage, and uphold store presentation under the guidance of the Coach and Store Management Team.

The role focuses on developing associates, driving merchandising and safety, and collaborating with the People Lead to manage performance and growth conversations. Calgary store location.

Qualifications

• Customer service focus and ability to resolve issues.
• Ability to lead and coordinate tasks and training.
• Strong communication with team and customers.

Responsibilities

• Provide excellent customer service and assist customers with products and decisions.
• Lead daily task coordination and assist management.
• Monitor department presentation and merchandising changes as needed.
• Facilitate daily team huddles and share updates and goals.
• Review schedules and assign associates for coverage.
• Support training opportunities and develop associates through teaching.
• Maintain a safe, clean store environment following policy.
• Support recruitment and hiring of new associates.

Skills

Customer service

Leadership

Training

Merchandising

Communication

Tools

Workday

Job description

Position Summary...

Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.75.

Le taux horaire minimum pour ce poste débute à 19.75.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9650 MACLEOD TRAIL SE, MACLEOD MALL SC CALGARY, AB T2J 0P7, Canada

Important Note:

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