(CAN) Fashion Team Lead

Walmart Canada; Bathurst; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Bathurst, NB is seeking a Customer Service/Department Lead to assist in Fashion areas and department processes. You will promote products, greet customers, and help with merchandising while ensuring service and task completion. Supervisory tasks include guiding associates, coordinating schedules, and supporting safety standards.

Minimum wage starts at $19.15 per hour. The role requires 16+ age and involves assisting with training, coaching, and HR-related tasks as part of the

Qualifications

• Customer service excellence and problem-solving.
• Ability to lead and train associates.
• Strong communication and teamwork skills.

Responsibilities

• Provide excellent customer service by greeting customers and guiding purchases.
• Coordinate task completion and daily priorities with leadership.
• Monitor department presentation and merchandising; implement changes as needed.
• Lead daily team huddle, share updates, set goals and track performance.
• Assign staff to ensure coverage and availability across store areas.
• Support safety and cleanliness through policy adherence and hazard checks.

Skills

Customer service

Leadership

Training

Communication

Merchandising

Scheduling

Safety

Job description

Position Summary...

Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.


• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.


• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.


• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.


• Review completed schedules with People Lead.


• Assign Associates to support coverage and availability tasks in all areas of the store.


• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.


• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.


• Complete GTA/Workday tasks and supports Management.


• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $19.15.

Le taux horaire minimum pour ce poste débute à 19.15.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

900 ST ANNE ST, BATHURST, NB E2A 6X2, Canada

Important Note:

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