(CAN) Distribution Centre Team Associate - Logistics Store Support - Full Time - 3pm-1130pm - T[...]

Walmart Canada; Mississauga; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Distribution Centre Team Associate for their logistics support team. This full-time position requires strong communication and customer service skills to ensure timely responses to inquiries and accurate reporting. You will engage with various teams and assist in resolving issues, all while managing deadlines and ensuring smooth operations. If you thrive in a fast-paced environment and are ready to contribute to a well-respected company, this role offers a fantastic opportunity to grow your career in logistics.

Qualifications

• Strong communication skills for effective interaction with customers and team.
• Ability to meet strict deadlines and manage time efficiently.

Responsibilities

• Communicate with carriers and teams via phone and email with urgency.
• Prepare national reports and track load arrivals.

Skills

Communication Skills

Customer Service

Salesforce CRM

Time Management

Tools

Salesforce

Job description

(CAN) Distribution Centre Team Associate - Logistics Store Support - Full Time - 3pm-1130pm - Tuesday -Saturday

Join to apply for the (CAN) Distribution Centre Team Associate - Logistics Store Support - Full Time - 3pm-1130pm - Tuesday -Saturday role at Walmart Canada.

Position Summary

This position is responsible for timely and accurate responses/solutions to both our phone and email requests from internal and external customers. It also involves producing accurate reports and meeting strict deadlines daily and weekly. Responsibilities include paying invoices for suppliers.

What You'll Do

1. Communicate with carriers, DC teams, Store Support Centre (SSC), and stores via telephone and email, exercising a high level of urgency.
2. Provide assistance and escalation when required.
3. Accurately document customer requests via Salesforce CRM to ensure full resolution and follow set SOPs.
4. Prepare national reports (delivery schedules, off-schedule reports, daily load reports) within deadlines.
5. Report carrier delays, notify stores, and follow up by tracking load arrivals and researching late deliveries.
6. Complete trailer load revisions or temporary window blockings.
7. Assist stores, carriers, and DCs with emergency preparations and resolutions (reefer requests, temperature scripts, trailer issues, recalls, power outages).

Minimum Qualifications

Must be 18 or older.

Preferred Qualifications

Walmart will accommodate disability-related needs as required by law.

Location

6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada

Application Process

If you are a current Walmart associate, please login to your Workday account and use the Find Jobs report to apply.