(CAN) Dairy / Frozen Department Manager

Walmart; Sherbrooke; On-site; CAD 23,000 - 33,000; Full time

Job summary

Walmart Sherbrooke seeks a Dairy/Frozen Department Manager to coordinate merchandise and activities with a team of Associates, ensuring service excellence and operational integrity in line with Walmart's standards.

The role emphasizes mentoring, timely ordering, pricing accuracy, cold chain compliance, food safety, and effective customer problem resolution in a dynamic retail environment.

Qualifications

• Age 16 or older.

Responsibilities

• Assisting the Management Team with supervision of the designated Department and mentoring hourly associates.
• Ordering merchandise on time.
• Maintaining zero pricing errors (Scannning Credibility Program).
• Adhering to cold chain standards, thermometer calibrations, temperature recording and food handling.
• Following food safety and sanitation procedures.
• Managing mark-ups/markdowns, price changes, labeling and competition pricing.
• Addressing customer complaints and resolving issues to maintain good relations.
• Watching department budgets, including shrink budgets.

Skills

Team supervision

Merchandise supervision

Customer service

Job description

Position Summary…

A Dairy/Frozen Department Manager co-ordinates the merchandise and activities of Associates in a department(s) of a Wal- Mart store through modular integrity, perpetual inventory, merchandise management, and customer service, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you’ll do…

1. Assisting the Management Team with the supervision of the designated Department, which involves: assisting management with the mentoring, teaching, assigning duties, recognizing, supervising and communicating with Hourly Associates appropriately and efficiently.

2. Ordering merchandise on time.

3. Maintaining zero pricing errors (i.e. Scanning Credibility Program).

4. Adhering to standards and policies for cold chain compliance, thermometer calibrations, temperature recording, food handling, product rotation, sell-by dates, and expiration dates.

5. Adhering to food safety and handling procedures and following sanitation and cleaning procedures.

6. Following proper procedures on Mark-up/Mark-downs, Price Changes, Signing/Flagging/Labels, Clearance, Competition Shopping and Competition Pricing.

7. Listening to Customer complaints, examining returned merchandise, and resolving problems to restore and promote good public relations.

8. Following budgets for the department(s), including the shrink budget.

The minimum rate of pay for this position starts from $20.35.

Le taux horaire minimum pour ce poste débute à 20.35.

Minimum Qualifications…

Age - 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

Important Note:

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