(CAN) Customer Service Desk Associate

Walmart Canada Corp; Alma; On-site; CAD 30,000 - 42,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Desk Associate in Alma, Quebec. This role is ideal for individuals looking to develop their customer service skills while providing assistance with refunds, exchanges, and ensuring adherence to company policies. Join a respected company and create positive experiences for customers.

Qualifications

• Must provide friendly and professional customer service.
• Represent company values to the public.
• Ability to adhere to company policies.

Responsibilities

• Assist customers with information, refunds, and exchanges.
• Maintain sales tax exempt records.
• Ensure damaged merchandise is processed correctly.

Skills

Customer Service

Professionalism

Communication

Job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do...

. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1755 Ave Du Pont S, Alma, QC G8B 7W7, Canada

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