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A leading staffing company is seeking customer service representatives to handle inbound and outbound calls regarding registration and voting procedures. Candidates should possess excellent interpersonal and communication skills, with a secondary school diploma and experience in a call center environment. This role may require shift work and remote capabilities.
Receive inbound calls and make outbound calls to the public regarding registration and voting procedures for special voting rules. Excellent interpersonal skills focused on courtesy and customer service, along with strong communication skills, are essential. Familiarity with general office procedures, standard office equipment, and software (Windows XP or higher, Word, Excel, Outlook, etc.) is required.
Secondary school diploma or an acceptable combination of education, training, and experience as determined by Elections Canada.
At least six months of experience in a call centre or help desk environment.
Bilingual – Intermediate level.