Call Center Specialist

Pitch Perfect Solutions; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

Join Pitch Perfect Solutions as a warm transfer agent, working from home in a full-time capacity. You will handle both outbound and incoming calls, verifying customer information and transitioning them to licensed agents. The position offers a competitive base hourly pay, plus commissions and bonuses for further earnings potential.

Benefits

Competitive commission structure

Bi-weekly pay through direct deposit

Qualifications

• Must be able to work full-time Monday to Friday from 9 am to 6:00 pm.
• Experience in a call center or customer service is preferred.

Responsibilities

• Make outbound calls and receive incoming calls on a computer automated system.
• Verify customers' information and pre-qualify customers.
• Transfer the customer to a licensed insurance agent.

Skills

High-speed internet

Communication

Customer service

Ability to follow scripts

Job description

Let me start by saying thanks for taking the time to apply for our position. We appreciate your interest in PITCH PERFECT SOLUTIONS! VOTED THE BEST AT HOME JOB IN 2022 ( BEST PAY AND TEAM ENVIRONMENT)

HUGE COMMISSIONS

Keep in mind this is an at home position and will require high speed internet, a pc or laptop with an i5 core processor or greater, windows 10, at least 8 megs of Ram, a USB headset with mic, and the ability to plug directly into a router. NO WIFI

Please allow me to tell you a little bit about us PITCH PERFECT SOLUTIONS has been in business since 2009 and specializes in lead generation. We contact customers who expressed interest in quotes for Life insurance, Health insurance, or Medicare Supplement policies.

As a warm transfer agent, you will :

• Make outbound calls and receive incoming calls on a computer automated system. (no manual dialing involved)
• Be required to read from a script
• Verify customers information and pre-qualify customer
• Transfer the customer to a licensed insurance agent.

We pay $17 / hr. (assuming you work all hours without any unexcused absences) PLUS commission and bonus' You will have the ability to make anywhere from $20 plus

• We pay bi-weekly and through direct deposit.
• We have a competitive commission tier structure that starts over weekly.
• We pay commission off billables. (As long as the customer stays on the line with the agent for 2 minutes or more, the transfer will become a billable.)
• We are looking for employees that can work full time Mon-Fri from 9 am to 6 : 00pm.

Remember : This is an AT HOME POSITION

• MUST have high speed internet and be able to plug into a router (No Wi-Fi or Hotspot)

Please give us a call on our job hotline [phone]

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Looking forward to hearing from you soon.

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Specialist Call Center • Ottawa, ON, Canada