Cage Operations Lead

Gateway-Casinos-; New Westminster; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Full benefits

Retirement plan

Fun work environment

Employee discounts

Training opportunities

Job summary

Gateway Casinos & Entertainment Limited is seeking a Relief Cage Supervisor to oversee cage operations and ensure accurate monetary transactions. The role requires a proactive leader to mentor staff and maintain a secure, efficient work environment.

Responsibilities include managing cash floats, directing cage teams, auditing gaming software accounts, and generating internal reports. The position offers full benefits and a dynamic team in Canada.

Qualifications

• Two years of supervisory cash handling experience.
• One year as a casino cashier supervisor is an asset.
• Proven leadership abilities.
• Cashier duties knowledge is an asset.
• Excellent communication skills, both verbal and written.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment.
• Must have good manual dexterity and be able to kneel and crouch.
• Registration with BCLC, AGLC or AGCO (based on province) is preferred.
• Capacity to work in a confined, closed and restricted area.

Responsibilities

• Oversee and direct the operation of the Cage.
• Manage the casino float to ensure monetary assets and transactions are accurate and secure.
• Supervise direct reports, provide instruction and direction as needed.
• Interview, train, and develop direct reports including conducting performance appraisals and staff meetings.
• Manage Cage staff schedules and completes shift reports and other internal reports as required.
• Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators.
• Reconcile chip inventories and completes site chip transfers.
• Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register.
• Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets.
• Performs other duties as required in the absence of other supervisory staff.

Skills

Supervisory experience

Cash handling

Leadership abilities

Cashier duties knowledge

Communication skills

MS Word

MS Excel

Outlook

10-key

Cage equipment

Manual dexterity

Kneel

Crouch

Registration

Confined spaces

Tools

Cage software

Job description

Gateway Casinos & Entertainment Limited is seeking a Relief Cage Supervisor to oversee cage operations and ensure accurate monetary transactions. The role requires a proactive leader to mentor staff and maintain a secure, efficient work environment.

Responsibilities include managing cash floats, directing cage teams, auditing gaming software accounts, and generating internal reports. The position offers full benefits and a dynamic team in Canada.