Cage & Coin Cashier WD1-GCT

Great Canadian Entertainment; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading entertainment company in Canada is seeking a Cashier to manage cash transactions and provide exceptional customer service in a dynamic casino environment. The role requires effective communication, compliance with regulations, and the ability to handle cash efficiently. Ideal candidates will have a high school diploma, relevant experience, and a commitment to customer satisfaction.

Qualifications

• Minimum 1 year of experience in high-volume cash handling.
• Ability to successfully obtain a Gaming License.
• Post-secondary education is an asset.

Responsibilities

• Handles cash transactions including foreign currency exchange and cash counts.
• Monitors and reports discrepancies and suspicious cash activities.
• Ensures compliance with licensing laws and health regulations.

Skills

Customer Service

Cash Handling

Communication

Education

High School Diploma

Food Safety Certification

Job description

Under the direct supervision of the Manager, Cage or the Supervisor, Slot & Cage, this position is responsible for customer service, cash administration, and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example, and supports Great Canadian's learning environment.

Key Accountabilities

1. Handles cash transactions including foreign currency exchange, traveler's cheques, short pays, over payments, cash counts, coins, and bills.
2. Monitors and reports all discrepancies and suspicious cash activities.
3. Redeems value chips and gaming tickets for cash.
4. Sells racing tickets, vouchers, racing programs, and value chips as required.
5. Verifies and processes machine fills, machine jackpots, canceled credits, as well as table fills and credits.
6. Issues opening floats to Slot Attendants (or others); reconciles closing floats.
7. Transfers and stores floats, keys, and record-keeping documents.
8. Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports.
9. Communicates effectively with all appropriate operational departments.
10. Builds strong working relationships with guests and team members.
11. Ensures compliance with licensing laws, health and safety, and other statutory regulations.
12. Performs other duties as assigned or directed.

Education and Qualifications

1. High School Diploma; post-secondary education an asset.
2. Minimum 1 year of experience in high-volume cash handling.
3. Food Safety Certification.
4. Ability to successfully obtain a Gaming License.
5. Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication.

Work Environment Considerations

1. Regular casino and cage environment, standing or sitting for long periods, non-traditional work hours.