Cage Cashier

River Cree Resort & Casino; City of Spruce Grove; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading casino resort is seeking a Cage Cashier to provide exceptional customer service and ensure secure cash handling. This part-time role involves managing cash transactions, supporting team members, and adhering to gaming regulations. Ideal candidates will have cash handling experience and a commitment to maintaining a safe and welcoming environment.

Benefits

Competitive wage and excellent benefits

Shuttle service from West Edmonton location

Participation in the 'Circle of Service' program

Work within a progressive, exciting team environment

Opportunity to work with a skilled management team

Qualifications

• Cash handling experience required; casino experience is an asset.
• Excellent customer service skills and basic computer knowledge.
• Must be able to register with AGLC.

Responsibilities

• Provide superior customer service to guests.
• Handle TITO ticket redemptions and balance at shift end.
• Manage assigned cash float and reconcile paperwork.

Skills

Customer Service

Cash Handling

Time Management

Communication

Education

High School Diploma

Job description

Join to apply for the Cage Cashier role at River Cree Resort & Casino

Reporting to the Cage Manager, the Cage Cashier will ensure the promotion of utmost integrity, customer service, and respect towards guests, associates, and AGLC personnel.

1. Provide superior customer service to guests.
2. Demonstrate a passion for excellent service and align with the organization’s vision.
3. Learn and understand customer needs and wants.
4. Encourage mutual accountability and inspire team members.
5. Maintain the cash cage presentation to meet guest expectations during operating hours.
6. Identify opportunities to exceed customer expectations.
7. Support a teamwork environment by helping others when needed.
8. Accept responsibilities readily and follow instructions.
9. Adhere to policies and procedures for secure cash flow.
10. Handle TITO ticket redemptions and balance at shift end.
11. Manage assigned cash float, reconcile paperwork, and balance currency at cash out.
12. Identify and report counterfeit bills.
13. Monitor and report safety and risk concerns to ensure a safe environment.
14. Support communication among all casino floor staff.
15. Execute operational goals and objectives daily.
16. Promote the Resort Club.
17. Assist Slot Bankers during busy periods.
18. Initiate hand pays for Jackpot wins with Slot Attendants.
19. Manage Slot machine box pulls.
20. Assist or perform duties of Gift Shop Cashier or Count Room Clerk as scheduled.
21. Enter cash transactions into the IVS Tito program.
22. Communicate inefficiencies actively.
23. Work effectively under stress with good time management.
24. Maintain cleanliness of workstation and surrounding areas.
25. Maintain an AGLC gaming workers license.
26. Uphold a team-oriented appearance and offer assistance when needed.
27. Learn duties of Poker, Parimutuel, Lotto, and Gift Shop Cashiers.
28. Follow all health and safety requirements to ensure safety for yourself and colleagues.
29. Perform other duties as assigned.
30. Cash handling experience required; casino experience is an asset.
31. High School Diploma is an asset.
32. Must be able to register with AGLC.
33. Possess excellent customer service skills and basic computer knowledge.

The schedule may vary and require shift work, including late nights, weekends, and holidays.

WE OFFER

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• Participation in the “Circle of Service” program rewarding outstanding service.
• Work within a progressive, exciting team environment.
• Opportunity to work with a skilled management team.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Gambling Facilities and Casinos