Cafe Manager - Vancouver

Toronto Film School; Vancouver; On-site; Full time

Job summary

An exciting opportunity awaits at a vibrant café chain looking for a passionate Cafe Manager to lead a new location. This role involves managing daily operations, fostering a positive team environment, and engaging with the community. The ideal candidate will have a strong background in specialty coffee, exceptional leadership skills, and a commitment to creating an inclusive atmosphere. You will not only oversee the café's operations but also contribute to its growth and community engagement. Join a young and dynamic team that values work-life balance and offers a fantastic compensation package, including bonuses and health benefits. If you are ready to make a difference and share your love for coffee, this is the perfect role for you!

Benefits

Incentive Bonus

Extended Health Benefits

Cell Phone Allowance

Daily Tips/Gratuities

Flexible Hours

Free Meals on Shift

Discounts Across All Stores

Qualifications

• Minimum 2 years of experience in a similar managerial role.
• Specialty coffee knowledge and understanding of roasting processes.
• Ability to train and develop team members effectively.

Responsibilities

• Manage daily café operations and lead the barista team.
• Engage with the community and maintain financial management.
• Oversee hiring, training, and staff development.

Skills

Leadership

Communication Skills

Problem-Solving Skills

Training and Development

Customer Service

Time Management

Education

Food Safe Level 1

Serve-it-Right Certificate

Tools

Microsoft Office Suite

POS Software

Inventory Management Software

Job description

Forecast Coffee is looking for a Cafe Manager for a new location at Hastings & Slocan scheduled to open May 2025. As an extension to our current line up of cafes, this new location will offer our fantastic specialty coffee, house-made baked goods, a small alcohol menu and an elevated everyday food menu.

“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”

We're eager to find the right person who has the experience to be able to lead a team of baristas and bring the Forecast vision to life in a new neighbourhood.

Main Role Duties:

Café/Bar Daily Operations:

1. Managing the café/bar while on shift; being an exceptional leader to your team
2. Scheduling staff and managing labour
3. Preparing and serving coffee, food and drinks, clearing tables, washing dishes – getting dirty and leading by example
4. Creating a welcoming, safe and inclusive environment for staff and customers
5. Managing stock, inventory and ordering so we can continue to make our customers happy

Administrative Operations:

1. Financial Management – meeting or exceeding set budgets
2. Community Engagement – Active involvement in community events, building positive relationships in the neighborhood.
3. Social Purpose – considering environmental and social impact when making decisions for the store.
4. Communication – professional, respectful, and prompt communication with all team members, suppliers, and stakeholders.
5. Training will be provided – however experience in some (or all) of these aspects will be considered a great asset.

Specific Duties

This role comes with the following specific duties:

1. Hiring, firing and discipline
2. Providing all team members with fulsome basic training following Forecast Training Program
3. Ongoing development plans for team skill improvement and regular one-on-one meetings with team
4. Quarterly all-hands staff meeting
5. Creating profitable weekly schedules (weekly)
6. Approving vacation and time off requests according to business needs
7. Bank reconciliations and cash drops (every 2 weeks)
8. Approving hours and tip reports (weekly Monday)
9. Perform Café Health Check (weekly)
10. Monitoring / adjusting weekly task list and delegating to team to ensure everything on list gets done to appropriate level
11. Reporting maintenance issues and booking service according to schedules or needs
12. Weekly inventory to assist with accurate ordering (orders Monday and Thursday)
13. Receiving orders, checking for accuracy and entering to Yellow Dog system
14. Month end inventory (last week of month)
15. Managing regular communication to the team
16. Manage in-store events program by meeting with event leaders, planning operations and bringing event ideas to life
17. Maintain a record keeping procedure for all certification and licenses
18. Attend weekly all-hand Manager meeting – collate data and bring ideas and issues to solve
19. Identifying areas of improvement and bring to Leadership to discuss and resolve

Who YOU Are

1. Minimum 2-year previous experience in a similar role at manager level
2. Specialty coffee experience – passion, knowledge and understanding of coffee, roasting processes and origin
3. Experience of training and development of a team
4. Basic knowledge of Microsoft Office suite
5. Understanding of POS and inventory software
6. Food Safe Level 1 (or higher)
7. Serve-it-Right Certificate
8. Ability to remain composed under pressure
9. Excellent communication and problem-solving skills
10. Willingness to accept and follow direction from management
11. Confident in delegating tasks, coaching and directing your team

Why Work With Us?

Because we are a young, passionate company with fantastic coffee! And, we offer a great compensation package including an incentive bonus, extended health benefits, cell phone allowance and daily tips/gratuities. We encourage a healthy work/life balance, including flexible hours, free meals on shift and discounts across all of our stores.

Also… We welcome employee input and provide a fun, safe, inclusive and supportive work environment for all. We love what we do and want our staff to feel the same way.

For more on who we are and what we love, check us out at forecastcoffee.ca

Hourly Wage: from $26.00 per hour PLUS TIPS

Estimated Total Compensation is $71,000 per year