café manager

Second Cup; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent coffee shop chain in Edmonton is seeking a dedicated manager to oversee daily operations. Responsibilities include staff recruitment, performance monitoring, and ensuring compliance with health regulations. Ideal candidates will have 2-3 years of experience and relevant educational qualifications. The role requires a team player with strong interpersonal skills and the ability to work independently. This position is on-site with no option for remote work.

Qualifications

• 2 years to less than 3 years of experience in a related field.

Responsibilities

• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Address customers' complaints or concerns.

Skills

Efficient interpersonal skills

Team player

Ability to work independently

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
  
  

Additional information

Transportation/travel information

• Public transportation is available
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Ability to work independently
  
  

Personal suitability

• Efficient interpersonal skills
• Team player
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  
  

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
  
  

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities