Cafe Attendant

Hollyburn Country Club; West Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is preparing to launch a vibrant café experience, aiming to provide exceptional service and high-quality food. As a Cafe Attendant, you will be integral to creating memorable moments for guests through attentive service and a welcoming atmosphere. This role not only emphasizes outstanding customer interactions but also ensures adherence to health and safety standards. With a focus on quality and presentation, you will help cultivate a community hub where members can connect and enjoy their time. If you thrive in a dynamic environment and are passionate about hospitality, this opportunity is perfect for you.

Benefits

Competitive Compensation

Comprehensive Benefits Package

Employer Contribution Matching Pension Plan

Paid time-off

Free on-site parking

On-duty staff meals

Company events

Sports Boutique discount

Training Premium

Tips/Gratuities

Qualifications

• Must have Serving It Right and Food Safe Level 1 certifications.
• Previous hospitality experience is an asset.

Responsibilities

• Provide outstanding service to members and guests.
• Ensure food and beverages are served to high standards.
• Maintain a clean and safe work environment.

Skills

Customer Service

Communication Skills

Problem-Solving

Physical Stamina

Education

Serving It Right Certification

Food Safe Level 1 Certification

Tools

Cafe Computer Systems

Job description

In June 2025, we are excited to unveil a fresh and inviting café experience at Hollyburn. This new space will offer a relaxed yet vibrant setting where our Members can enjoy exceptional service, high-quality food, and a welcoming atmosphere. Whether you're grabbing a quick coffee, meeting friends, or enjoying a leisurely bite, our café is designed to become your go-to spot for comfort, connection, and memorable moments. Stay tuned for more details as we get closer to opening day!

About Us
Hollyburn Country Club - A Private, Family Club
Hollyburn Country Club offers Members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members.

Our Values
• Community – Foster strong connections and a sense of belonging.
• Respect – Uphold a culture of courtesy and mutual respect.
• Hospitality – Deliver exceptional service in everything we do.
• Evolve – Embrace change and strive for continuous improvement.
• Magic – Create memorable experiences that go above and beyond.

The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.

Position Summary
Our mission at Hollyburn is to deliver an exceptionally hospitable experience to our Members in a warm and inviting premium casual setting. By combining attentive service with genuine hospitality, we create memorable moments that our Members cherish and proudly share with family and friends. As a Cafe Attendant, you will play a vital role in achieving this mission, ensuring every guest receives outstanding service that embodies Hollyburn’s dedication to excellence.

Position Responsibilities
• Deliver outstanding customer service by promptly and courteously serving Members and guests with a smile.
• Ensure food and beverages are served to a high standard, focusing on quality, presentation, and attention to detail.
• Adhere to Health and Safety and Food Safe regulations at all times to maintain a clean and safe work environment.
• Operate the cafe's computer systems, handle petty cash transactions, and participate in inventory management.
• Assist with restocking, cleaning, and ensuring the cafe is organized and ready for service.
• Open availability for weekdays, evenings, and weekend shifts is essential.
• Provide support to the team and take the initiative to enhance the member experience.

Skills & Qualifications
• Valid Serving It Right and Food Safe Level 1 certifications (required).
• Previous restaurant or hospitality experience is an asset.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and perform tasks requiring physical effort, such as restocking and cleaning.
• Quick thinking and ability to resolve customer concerns or operational challenges efficiently.
• Ability to work evenings, weekends, and holidays as required.
• Own transportation is an asset, given the Club’s location and limited public transportation options.
• Candidates aged 19 or older must obtain a Police Information Check with a vulnerable sector search as part of the onboarding process.

Perks & Benefits (FT)
• Competitive Compensation
• Comprehensive Benefits Package
• Employer Contribution Matching Pension Plan
• Paid time-off
• Free on-site parking
• On-duty staff meals (taxable benefit for full-time and part-time employees only)
• Company events
• Sports Boutique discount
• Training Premium – Receive additional compensation for the three weeks of training with Servers Excellence before the restaurant opening.
• Tips/Gratuities – Earn recognition for the exceptional service you provide to our Members.

Perks & Benefits (PT)
• Competitive Compensation
• Paid time-off
• Free on-site parking
• On-duty staff meals (taxable benefit for full-time and part-time employees only)
• Company events
• Sports Boutique discount
• Training Premium – Receive additional compensation for the three weeks of training with Servers Excellence before the restaurant opening.
• Tips/Gratuities – Earn recognition for the exceptional service you provide to our Members.

Working Conditions:
• This position operates 100% on-site
• Regular evenings or weekend work may be required during peak periods or special events
• Own transportation is an asset as public transportation is not frequent to/from the Club

Additional Information
Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.