By-Law/Animal Control officer

AMM; Winkler; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Full benefits package

Defined-benefit pension plan

Job summary

The City of Winkler is seeking a By-Law/Animal Control Officer to help protect public safety and improve community order. You will enforce by-laws, respond to animal-control calls, and engage with residents to promote voluntary compliance.

Reporting to the Assistant City Manager, you will patrol, issue citations or notices, and maintain case records. A Class 5 Manitoba driver’s licence and applicable certifications are required, with full benefits on completion.

Qualifications

• Ability to work well as part of a team providing professional, quality service.
• Strong communication, problem solving and conflict resolution skills.
• Willingness to obtain security and other relevant certificates.

Responsibilities

• Enforce City by-laws and provincial statutes, including animal control by-laws.
• Investigate complaints, educate and redirect, or issue notices and orders.
• Conduct regular patrols and maintain records of cases and penalties.
• Respond to animal control calls and impound as needed.
• Promote by-law education in partnership with city departments.

Skills

Strong communication

Team player

Problem solving

Conflict resolution

Stress management

Analytical skills

Report writing

Education

Grade XII or equivalent

Tools

Microsoft 365

By-law software

Job description

By-Law/Animal Control officer Employer: City of Winkler Location: Winkler Application Deadline: November 2, 2026

Job Description:

The City of Winkler has established municipal by-laws to protect public safety and improve the orderliness of our community. By-laws govern various areas, including land use, building requirements, traffic control, and animal control. Several City of Winkler departments contribute to upholding our municipal by-laws.

Reporting to the Assistant City Manager, the By-Law and Animal Control Officer ensures a safe environment for community members by handling by-law enforcement and animal control related tasks in a professional and courteous manner.

The By-Law Officer is responsible for the day-to-day needs of the city’s by-law enforcement and animal control. They work with the public to reach understanding and encourage voluntary compliance with by-laws.

BY-LAW ENFORCEMENT RESPONSIBILITIES

• Enforce specific provisions of applicable City of Winkler By-laws and Provincial statutes, including (but not limited to):
  • Animal Control By-law
  • Derelict Vehicles By-law
  • Unsightly Property By-law
  • Zoning By-law
  • Noise Control By-law
  • Traffic & Parking By-law
• Investigate and respond to by-law complaints and disputes, and ensure appropriate resolutions either by education and redirection, contravention notices, or compliance orders.
• Conduct regular patrols of the city to assess problem areas and situations and respond accordingly.
• Enter all cases into by-law software and maintain records system of items (i.e. penalty notices, municipal compliance orders, reports, ).
• Foster positive relationships within the community.
• Work with the Marketing and Communications Department to promote education on by-laws to the public.

ANIMAL CONTROL RESPONSIBILITIES

• Respond to calls regarding animals at large or posing a threat to the health, welfare and safety of the community.
• Track and impound animals as necessary (i.e. lost, homeless, or dangerous animals within city limits).
• Issue warnings and citations to the owners of animals that cause disturbances, or that are otherwise in violation of City by-laws.

Minimum Qualifications:

• Minimum of Grade XII or equivalent.
• Experience in local government is an asset but not required.
• Valid Class 5 Manitoba driver’s licence with a safe driving record.
• May be required to submit a criminal record check and a Criminal Record Check, Child Abuse Registry Check, Adult Abuse Registry Check, and a driver’s licence.
• Must be willing to obtain a Security Guard Licence and other relevant certificates.

Knowledge, Skills, Abilities:

• Ability to work well as a part of a team that eagerly does their best to provide professional, quality service to the community.
• Strong communication skills, including the ability to deal tactfully and persuasively with people, problem solve, mediate between neighbours, and resolve conflict.
• Ability to deal with difficult people in an enforcement context.
• Ability to treat animals with dignity and care.
• Excellent analytical and report writing skills.
• Ability to efficiently use Microsoft 365 and the ability to learn specialized by-law software.
• An understanding of municipal government, especially regarding by-laws, policies, and procedures, is an asset.
• Must be capable of working efficiently with minimum supervision.
• Excellent stress management skills.
• Full-time (40hr/wk), permanent position.
• General working hours between 8:00am and 5:00pm but may occasionally be scheduled overtime for evening events or need to respond to occasional calls in the evening.
• Full benefits package, including insured benefits, extended health, vision, and dental benefits, and a defined-benefit pension plan.
• A combination of sedentary office work and some physically demanding activities. There is a possibility of working in adverse weather conditions and dangerous environments (such as an unsafe building or near traffic). May also be exposed to mental and emotional stress by the requirement to enforce municipal by-laws.

As an employer, we are committed to the principles of dignity, independence, integration, and equal opportunity for people with disabilities. If you require reasonable accommodations during the application and selection process, please contact us at [e-mail] so we can arrange accommodations.