By-Law and Licensing Clerk

City of Greater Sudbury; Greater Sudbury; On-site; CAD 39,000 - 45,000; Part time

Job summary

The City of Greater Sudbury invites applications for a receptionist role in Corporate Security and By-Law Services. You will greet visitors, answer calls, and support Licensing Enforcement in processing business, taxi, lottery, and shuttle licenses.

Under supervision, you will maintain license databases, prepare monthly license revenue reports, respond to inquiries, issue ID cards, and maintain the section’s web content. The position may require occasional additional duties.

Qualifications

• Secondary school (Grade XII) completion.
• 1–2.5 years of related experience.
• Keyboarding at 40 wpm required.
• Proficient in Windows-based software and admin systems.
• Excellent English, both spoken and written; French is an asset.
• Valid driver’s license and ability to operate a vehicle.

Responsibilities

• Process and issue business, taxi, license.
• Maintain a data base for licenses.
• Review lottery license forms for CGS policies and advise on deficiencies.
• Prepare monthly report of licenses issued and revenues.
• Respond to By-Law/Licensing inquiries from the public, including parking tickets.
• Issue identification cards.
• Prepare and update the section's web content.
• Assist staff during overloads and perform related duties.
• Perform duties of Licensing Enforcement Officer during overloads.
• Balance deposits from licensing fees.
• Maintain filing system; notify owners of renewals.
• Order office supplies.
• Administer taxi, shuttle, and limousine driver tests.
• Gather documentation for legal proceedings as needed.
• Develop knowledge of CGS Safety Manual and provincial legislation.
• Perform other related duties as required.

Skills

Keyboarding 40 wpm

Interpersonal skills

English proficiency

Communication skills

Education

Secondary school (Grade XII)

Tools

Windows environment

Word processing

Spreadsheet software

Data entry

Job description

Revised: Extended Closing Date

Job Description

Revised: Extended Closing Date

Division: Corporate Security and By-Law Services

Department: Planning and Growth

Initial Reporting Location: Tom Davies Square

Job Status: Limited Regular Part Time position

Estimated Probable Duration: Seven (7) Months (may be extended)

Number of Vacancies: 1

Union Affiliation: CUPE 4705 Inside Unit

Hours of Work: Up to 48 hours bi-weekly

Shift Work Required: No

Range of Pay: Group 6 - $28.02 to $32.94 per hour

The start date will follow the selection process.

Main Function: Act as receptionist, answer telephone calls and receive visitors to the section. Support the Licensing Enforcement Officer in the processing and issuing of business, lottery, and taxi licenses.

Characteristic: Under the general supervision of the Director of Corporate Security and By-Law Services and the day-to-day direction of the Licensing Officer.

Duties

• Process and issue business, taxi, limousine, and shuttle licenses.
• Maintain a data base for business, taxi, limousine, and shuttle licenses.
• Review lottery license report forms filed by license holders to ensure compliance with Alcohol and Gaming Commission of Ontario policies and regulations and City of Greater Sudbury’s (CGS’s) Lottery Licensing By-law; advise license holders of any reporting deficiencies.
• Prepare a report of licenses issued, including revenues, on a monthly basis.
• Respond to By-Law/Licensing inquiries from the general public, including disputed parking tickets.
• Issue identification cards (e.g., taxi, shuttle, limo, trades people, CGS employees, etc.).
• Prepare web content and maintain the section’s web page.
• Assist other secretarial/clerical staff with their duties during periods of overload, vacation, or absence and perform miscellaneous typing and other related duties as required.
• Perform the duties of the Licensing Enforcement Officer during periods of overload, vacation, or absence.
• Summarize and balance deposits from licensing fees from Animal Control Officer contractor and issuing agents.
• Maintain filing system for the section. Maintain computer lists and records for all licenses and registrations. Notify owners of due date for renewals.
• Order job-specific office supplies.
• Administer taxi, shuttle, and limousine driver tests and mark same as required.
• Gather documentation for legal proceedings: attend as a witness for CGS trials related to licensing issues as required.
• Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable provincial legislation listed therein.
• Perform other related duties as required.

Note: The above duties are representative of a typical position and are not to be construed as all inclusive.

Qualifications

Education and Training:

• Successful completion of a secondary school (grade XII) education.

Experience

• Over one (1) year up to and including two and one-half (2½) years of related experience.

Other Requirements

• Satisfactory keyboarding skills (40 words per minute).
• Demonstrate and proven ability related to computer software and administrative systems in a Windows environment (i.e., files maintenance, word processing, computerized spreadsheet applications, information input and retrieval).
• Demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
• Excellent use of English; verbally and in writing.
• French verbal and written skills an asset.
• Satisfactory health, attendance, and former employment history.
• Must be physically capable of operating a vehicle safely, possess a valid driver’s license, have an acceptable driving record, and personal insurance coverage.

Competencies: (click to view)

Competency Library - Level 1 Proficiency

Notice to Job Applicants: Definition of "Assets" on Job Postings — A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process.

Live outside Canada or new to Canada?

The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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