Buyer - based in Quebec, Canada

SDI; Clarke City; On-site; CAD 51,000 - 79,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Vacation and wellness days

Tuition reimbursement

Student loan repayment assistance

Discounts on vendor tickets

Job summary

SDI in Quebec is seeking a Buyer ready to lead in MRO purchasing. The successful candidate will manage negotiations with suppliers, ensuring optimal parts and materials for our clients. This role requires native-level fluency in both French and English, alongside strong customer service skills.

Enjoy comprehensive benefits, including health insurance and a 401K match. SDI was named a Top Workplace in 2023 for its commitment to employee welfare.

Qualifications

• Bachelor's degree preferred or equivalent work experience, especially in purchasing.
• Ability to collaborate in a client-driven environment that is customer service focused.
• Familiarity with Microsoft Office software is necessary.
• Understanding of ERP purchasing software is beneficial.
• Fluency in English and French is mandatory (oral and written).

Responsibilities

• Manage MRO purchasing from requisition to receipt.
• Negotiate transaction terms while ensuring customer service excellence.
• Drive improvements for underperforming suppliers.
• Maintain service metrics in a call center context.
• Handle invoice exceptions related to purchasing.
• Act as liaison among clients, suppliers, and departments.
• Communicate proactively about order issues.

Skills

Customer service

Negotiation

Collaboration

Fluency in French

Fluency in English

Knowledge of Microsoft Office

Knowledge of ERP purchasing software

Education

Bachelor’s degree or equivalent work experience

Job description

Position Overview

Welcome to the world of maintenance, repairs and operations (MRO) purchasing! As a buyer, you will be one of our key leaders in ensuring our clients get the parts and materials they need. Every dollar counts, which means you will negotiate pricing on materials with our suppliers to get the best bang for our buck. There is nothing that our buyers can’t handle! Apply today!

This position is based in Quebec, Canada. Only candidates local to the area will be considered. Native-level fluency in French is required for this role.

A Typical Day In The Life Of a Buyer

• Manage and own MRO purchasing from starting with requisition and ending with receipt for specific clients.
• Handle transaction negotiations directly with clients offering top-notch customer service all while within timeline of preferred supplier strategy.
• Develop and drive countermeasures for underperforming key processes and/or material suppliers.
• Maintain transaction service metrics in an inbound call center environment.
• Review and handle all invoice exceptions associated with purchasing and the expediting of open orders.
• Act as a liaison between clients, suppliers, and other involved departments to resolve purchasing related issues and offer resolutions.
• Proactively communicate with suppliers when delivery dates are approaching and with field team relative to tracking orders, shipments, troubleshooting, and responding to all other questions.
• Potential traveling to customer sites may be required for training, meetings, or any other team support.

The Skills You’ll Contribute To Our Diverse Team

• Bachelor’s degree preferred or equivalent work experience, especially in the purchasing field.
• Able to collaborate in a client-driven environment as this role will be highly customer service driven.
• Knowledge of Microsoft Office software.
• Knowledge of ERP purchasing software.
• Native-level fluency in English and French is required (oral and written).

Who are we?

At SDI, we’re proud to help essential organizations across North America compete more effectively in a challenging global marketplace – and keep our economy moving. We do this by thinking differently, questioning conventional wisdom, and constantly challenging the status quo. We’re evolving the way leading manufacturers, multi-site retailers, and higher education think about their maintenance, repair, and operations (MRO) strategies – the critical supply chain of parts, materials, equipment, and consumables necessary to keep plants and facilities operating safely and productively. Every day, we help companies eliminate waste, minimize risk exposure, and stay competitive on an ever-changing world stage.

Why work for SDI?

The Philadelphia Inquirer named us a Top Workplace in 2023! Additionally, we pride ourselves on taking care of our employees.

Benefits

• Health insurance (medical, dental and vision).
• Training and development opportunities – 2023 winner of the People Accelerator award.
• Vacation, wellness days, pet bereavement days and 12 paid holidays.
• 401K with a company match.
• Tuition reimbursement.
• Student loan repayment assistance.
• Reimbursement for safety shoes.
• Discounted tickets to a variety of different vendors.

Pay Range

The pay range for this role is CAD $51,000 - $79,000 annually. Individual pay depends on various factors, such as role level, relevant experience and skills, and location. Pay ranges are reviewed and typically updated each year. Offers are made within the pay range applicable at the time.

Eeo

SDI is proud to be an equal opportunity employer committed to inclusion and diversity. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation for any part of the employment process, please let us know by contacting us at [e-mail] . SDI participates in the E-Verify program.