Vaughan
On-site
CAD 60,000 - 80,000
Full time
Job summary
A leading automotive company in York Region, Vaughan, is looking for a Desktop Infrastructure Specialist. You will be responsible for managing the ongoing maintenance and planning of desktop systems, evaluating new technologies, and monitoring performance for efficiency. The role requires strong troubleshooting skills and the ability to provide after-hours support. Ideal candidates will have experience in desktop infrastructure management.
Qualifications
- Experience with desktop infrastructure management.
- Strong troubleshooting skills for hardware and software issues.
- Ability to provide on-call support.
Responsibilities
- Responsible for the ongoing maintenance & future planning of the company’s desktop infrastructure.
- Collaborate with existing vendors to evaluate new technology.
- Monitor performance of the company’s desktop infrastructure.
TEST
- Responsible for the ongoing maintenance & future planning of the company’s desktop infrastructure
- Collaborate with existing vendors to evaluate new technology that is available and make recommendations to management on using that technology
- Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
- Evaluate applications & software patches for desktop applications to ensure they solve desktop issues
- Manage and monitor IT Support Desk Ticket system and provide ongoing administrative support
- Resolve software, hardware & device issues reported by the end user & escalate accordingly.
- Provide on call after-hours support on alternating shifts.
- Support installation, configuration and ongoing usability of desktop hardware and software
- Offer systems support to IT personnel
- Troubleshoot hardware and software issues in person, remotely and via phone
- Acquire hardware and software assets in a timely manner to ensure deployment timelines are met