Busperson, Hawthorn Restaurant & Bar (Part-time)

Accor Hotels; Calgary; On-site; CAD 30,000 - 45,000; Part time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Busperson for its renowned restaurant. This role is pivotal in ensuring exceptional dining experiences through excellent service and teamwork. You will assist in all aspects of the dining experience, from supporting servers to providing guests with informative menu guidance. Join a diverse and inclusive team where your contributions will help create memorable moments for guests. With opportunities for growth and learning, this position is perfect for those looking to advance in the hospitality field.

Benefits

Employee benefit card with discounted rates worldwide

Learning programs through our Academies

Opportunities for growth within the property and globally

Participation in CSR activities like Planet 21

Qualifications

• Previous service experience is an asset.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Offer professional and friendly service consistently.
• Assist Food & Beverage servers in the dining experience.
• Support bartenders in preparation and service.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem-Solving Abilities

Teamwork Skills

Tools

Point of Sale Systems

Job description

Company Description

Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser offers a truly iconic Calgary experience.

Job Description

Busperson, Hawthorn Restaurant & Bar (Part-time)

Exceptional service and cuisine are hallmarks of the Fairmont Hotels & Resorts dining experience. As a Bus Person, you will play an integral role in supporting your Food & Beverage colleagues and setting the stage for memorable meals.

What you will be doing:

1. Offer professional, friendly, and engaging service consistently.
2. Assist Food & Beverage servers in all aspects of the dining experience.
3. Support bartenders in preparation and service.
4. Provide guests with informative and helpful menu guidance.
5. Understand the sourcing of our products.
6. Follow Hawthorn and Fairmont policies, procedures, and service standards.
7. Adhere to Leading Quality Assurance Standards.
8. Follow safety and sanitation policies when handling food and beverages.
9. Ensure proper setup of all side stations.
10. Be knowledgeable about beverage lists and promotions.
11. Perform bar back duties.

Qualifications

Your experience and skills include:

1. Previous service experience is an asset.
2. Experience with Point of Sale systems is an asset.
3. Full availability.
4. Excellent communication and organizational skills.
5. Strong interpersonal and problem-solving abilities.
6. Highly responsible and reliable.
7. Ability to work under pressure in a fast-paced environment.
8. Teamwork skills.
9. Focus on guest needs, maintaining calmness and courtesy.

Additional Information

What is in it for you:

• Employee benefit card with discounted rates worldwide.
• Learning programs through our Academies.
• Opportunities for growth within the property and globally.
• Participation in CSR activities like Planet 21.

The applicants must be legally eligible to work in Canada. The hotel cannot assist with work authorization.

Fairmont Palliser is committed to diversity and employment equity, including special measures to achieve staff diversity.

Our commitment to Diversity & Inclusion:

We aim to attract, recruit, and promote diverse talent. We are an inclusive company.

Why work for Accor?

Join us to grow and learn daily, making work meaningful and exploring limitless possibilities with Accor. Discover your story at https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS