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Arcadis is seeking a Business Unit Leader for their Mobility Advisory team in Ontario. This role involves managing a growing team, driving business growth, and delivering high-quality services to clients. Candidates should possess significant experience in professional services and demonstrate strong leadership abilities.
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Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a Business Unit Leader (BUL) for Mobility Advisory (Transportation Planning), Ontario for the Mobility Global Business Area (GBA) in Canada.This position will report to the Business Unit Director (BUD) for Mobility Advisory Canada and will lead our Mobility Advisory team in Ontario. As a Business Unit Leader, you will be responsible for the day-to-day management of a growing team and profitably growing the Mobility Advisory business in Ontario and eastern Canada with GBA Mobility strategy and financial targets.
This role sits within our Mobility Global Business Area. We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring today’s mobility projects and systems to address an evolving set of demands from the world’s growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods.
Role accountabilities:
Implementing the Mobility strategy encompasses a multifaceted approach, and this role will include leading the Ontario and eastern Canada business unit with ultimate accountability for P&L performance and service quality delivery. This involves developing and overseeing the implementation of a strategy to ensure service quality delivery, service excellence, and profitable growth. The role supports the delivery of line-of-business objectives while remaining responsive to emerging business needs. To achieve these goals, the Business Unit Leader (BUL) must prioritize tasks effectively and motivate a diverse team of senior specialists. This includes recruiting talent, setting clear objectives, and reviewing performance, ensuring staff are well-equipped to deliver program objectives and contribute to the growth and success of the unit.
Building strong relationships and creating successful teams are crucial components of this strategy, and this role will include collaborating with the BUL for Western Canada to expand the practice across the country. It involves developing enduring relationships with clients to understand their business needs, ensuring client satisfaction, and improving retention, all of which contribute to organic revenue growth. The BUL will coach and mentor practice group managers, service managers, project managers, and technical managers to ensure project success and governance adherence, leading to improved client satisfaction. Identifying talent within the business unit and promoting career development through appropriate talent management programs helps optimize resource utilization and maintain the integrity of the unit's composition and pyramid management structure.
Furthermore, this role will include leading the identification and management of risks in service delivery, ensuring compliance with governance processes to achieve service excellence and client satisfaction. Maintaining an in-depth and up-to-date understanding of the business unit's clients and the market allows the BUL to identify key trends and emerging opportunities. By fostering cooperation and developing relationships throughout Arcadis, the BUL will maximize cross-selling opportunities and enhance the potential for business growth. This comprehensive approach ensures that the Mobility strategy is implemented effectively, driving both service excellence and profitable growth within the business unit.
Qualifications & Experience:
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