Business Travel Consultant - Bilingual (French)

Travel Edge Network; Canada; Remote; CAD 55,000 - 75,000; Full time

Job summary

A premier luxury travel agency is seeking a Business Travel Consultant to provide exceptional service for corporate customers. You will coordinate complex travel itineraries, manage various travel arrangements, and ensure compliance with travel policies. The ideal candidate has over 3 years of corporate travel experience and is bilingual in English and French. Proficiency with GDS systems is essential, alongside strong organizational skills. This role is remote and full-time, requiring dedication to business hours from Monday to Friday.

Qualifications

• 3+ years of corporate travel experience in relevant roles.
• Exceptional communication and multitasking skills.
• Ability to work under pressure.

Responsibilities

• Coordinate complex travel itineraries for corporate customers.
• Manage travel arrangements in compliance with travel policies.
• Monitor changes and cancellations swiftly.

Skills

Bilingual (English & French)

Expert-level travel knowledge

Exceptional customer service

Strong organizational skills

Attention to detail

Proactive mindset

Tools

GDS systems (Sabre or similar)

Microsoft Office (Outlook, Excel, Word)

Corporate travel tools and platforms

Job description

Business Travel Consultant - Bilingual (French)

Canada or USA - Remote

Travel Edge Network (TEN) is North America’s Premier Luxury Host Agency, with more than half a billion dollars in annual sales across luxury cruise, air, hotel, and tours. Our broad network of over 450 top luxury advisors, with 85 affiliated agencies representing an additional 425 advisors, serves an affluent and engaged client base that spans the U.S., Canada, and Bermuda. Travel Edge provides travel expertise by combining a luxury sensibility with technological innovation to raise the bar on what travel can deliver for travelers, advisors, and partners. With a focus on customer satisfaction, innovation, and sustainable travel practices, we aim to redefine the way people explore the world.

Are you passionate about delivering excellent service in a fast-paced, dynamic environment? We’re looking for a Business Travel Consultant to support our corporate customers with seamless corporate travel arrangements. As a Business Travel Consultant, you’ll handle the end-to-end travel experience, ensuring that each trip is smooth, cost-effective, and aligned with our corporate travel policies.

This role requires a sharp eye for detail, expert-level travel knowledge, and a commitment to providing outstanding customer service. Normal business hours are Monday – Friday 8:30am-8:30pm EST.

What You’ll Do

• Coordinate complex domestic and international travel itineraries for corporate customers.
• Manage air, hotel, ground transportation, and special requests in compliance with travel policies.
• Monitor and respond to urgent changes, cancellations, and rebooking with speed and professionalism.
• Offer expert guidance on travel documentation, visa requirements, and travel advisories.
• Proactively identify cost-saving opportunities and negotiate better travel solutions.
• Manage unused ticket credits which include reminding travelers of unused credits.
• Group air booking working off shared Excel, Smartsheet’s, etc.

What We’re Looking For

• 3+ years of corporate travel experience, ideally in a TMC, in-house travel department, MICE, or executive support role.
• Must be able to speak and write in both English and French.
• Proficiency with GDS systems (Sabre, or similar).
• Strong proficiency in Microsoft Office, especially Outlook, Excel, and Word.
• Knowledge of corporate travel tools and platforms is a plus (Scripts, Booking Builder, Sabre profiles, Concur, etc.).
• Exceptional organizational, communication, and multitasking skills.
• Discretion, poise, and professionalism under all circumstances.
• Exceptional communication and customer service skills, especially under pressure.
• Ability to multitask, problem-solve, and stay calm in high-stakes situations.
• Strong attention to detail and a proactive mindset.
• Knowledge of BSP and ARC ticketing.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

Company Information and Application Details

This is a full-time position. Current hours are Monday to Friday 8:30am to 8:30pm EST. Are you able to commit to the hours required?