Business Transient & Luxury Leisure Sales Manager- InterContinental Boston

Business Transient & Luxury Leisure Sales Manager - InterContinental Boston

Hotel: Boston (BOSHA), 510 Atlantic Avenue, 02210

Do you see yourself as a Sales, Business Transient & Luxury Leisure Manager? At IHG, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. We're looking for more people like this to join our friendly and professional team.

HOTEL OVERVIEW:

InterContinental Boston is a landmark of luxury overlooking Boston's historic waterfront, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine. Featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking views, a full-service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by international flavors.

Position Overview

We are seeking a Sales, Business Transient & Luxury Leisure Manager to drive corporate and luxury leisure sales, build key partnerships, and maximize revenue growth. This role involves account management, business development, and collaboration with internal teams to deliver a world-class guest experience.

Key Responsibilities

• Develop and maintain relationships with corporate clients, TMCs, and luxury consortia.
• Prospect and qualify new business opportunities to achieve sales targets.
• Negotiate contracts, room rates, and service agreements within booking guidelines.
• Conduct client meetings, site inspections, and industry networking events.
• Collaborate with hotel departments to ensure VIP guest experiences and seamless service.
• Represent the hotel at trade shows, sales trips, and FAM tours to drive business.
• Maintain client records, track sales performance, and generate reports.
• Oversee the IHG Business Edge & Good Neighbor Programs, ensuring up-to-date memberships and acquiring new members.
• Monitor daily arrivals, VIP services, and overbooking scenarios to ensure guest satisfaction.
• Other duties as required.

Qualifications & Requirements

• Education & Experience: College degree preferred with 2-3 years of hotel sales or business travel experience; equivalent work experience considered.
• Skills: Strong negotiation, sales, and relationship management skills. Proficiency in Lanyon RFP, Opera PMS, and Amadeus Hospitality preferred.
• Availability: Ability to travel for workshops, trade shows, and conventions; may require working nights, weekends, and holidays.
• Physical Requirements: Ability to stand, move within/outside the facility, and lift up to 25 lbs.

What We Offer

At IHG, we believe in taking care of our team members. We offer a competitive compensation and benefits package, including:

• Medical, dental, vision, disability, and life insurance coverage.
• 401(k) matching program to support your financial future.
• Complimentary dry cleaning and employee meals for your convenience.
• Exclusive hotel discounts worldwide and access to a variety of employee discount programs.
• A supportive, inclusive workplace where you can grow, develop, and truly be yourself.

Join Our IHG Family

When you join IHG, you become part of a global team that values collaboration, trust, and diversity. We celebrate different perspectives, support each other, and strive to create outstanding experiences for our guests and colleagues alike.

If you’re ready to make a difference, visit careers.ihg.com to learn more about opportunities with us.

Equal Opportunity Employer

IHG Hotels & Resorts is committed to creating an inclusive and diverse work environment. We provide equal employment opportunities regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

Note: This job description outlines key responsibilities and qualifications but may not encompass all duties required for the role.