Business Transformation Analyst (9-Month Contract)

OCS Ontario Cannabis Store; Toronto; Hybrid; CAD 85,000 - 95,000; Full time

Job summary

Join a forward-thinking organization as a Business Transformation Analyst, where you'll play a pivotal role in driving strategic initiatives within a groundbreaking industry. This position offers a unique blend of collaboration and innovation, allowing you to work closely with diverse stakeholders to enhance business processes and contribute to transformational projects. You'll engage in critical evaluations, facilitate discussions, and document essential requirements, all while ensuring a customer-focused approach. With a hybrid work schedule and a commitment to inclusivity, this is an exciting opportunity to make a meaningful impact in a dynamic environment.

Qualifications

• 3-6 years of experience in retail or regulated industries.
• Experience in digital transformation with Agile and Waterfall methodologies.
• Strong facilitation and documentation skills.

Responsibilities

• Develop stakeholder relationships and assess current processes.
• Gather and document business requirements and user stories.
• Support project execution and ensure delivery on time and budget.

Skills

Business Analysis

Stakeholder Engagement

Process Mapping

Agile Methodologies

Waterfall Methodologies

Facilitation Skills

Documentation Skills

Multi-tasking

Consulting

Customer Focus

Education

Post-Secondary Education in Business Administration

Post-Secondary Education in Engineering

Post-Secondary Education in Computer Science

Tools

MS Office

Jira

Confluence

Job description

Business Transformation Analyst (9-Month Contract)

Friday, March 14, 2025

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

We’re looking for a Business Transformation Analyst (BTA) to join our team! The BTA will contribute to the OCS’s strategic business transformation goals through the creation of process documentation and maintain artefacts regarding business policies and procedure mapping to workflows, SOP’s, and roles/responsibilities. The individual will focus on assessing the confluence of people, process, and tools on transformation projects to identify improvement opportunities or impacts. The BTA will support the Project Sponsor and team throughout the end-to-end lifecycle of an initiative, from scoping business cases to defining requirements to conducting a feasibility analysis to help with the delivery/continuous improvement of new capabilities.

About Your Day

• Develop and maintain key stakeholder relationships
• Model and assess current processes through facilitation of brainstorming workshops with stakeholders, as well as analysis of existing documentation
• Critically evaluate information gathered from multiple sources to understand stakeholder needs and build a full picture
• Facilitate discussions to identify target operating models and document the conceptual target state and its processes, addressing current state gaps, needs, and pain points
• Gather requirements and document detailed business requirements, use cases, and user stories
• Elicit, document, validate, and prioritize functional and non-functional system requirements in collaboration with business clients, end users, and project stakeholders
• Apply expert elicitation techniques to probe, challenge, and understand business needs
• Collaborate with cross-functional stakeholders to develop a case for change, taking into consideration people, processes, and technology
• Influence and provide advice to business and IT stakeholders based on a view of the full cross-functional picture
• Support or participate as needed in developing high-level rough order of magnitude cost estimates for project execution
• Conduct presentations regarding assessment findings/recommendations, project status, and current issues
• Ensure project delivered on time, on budget, and within quality targets
• Support implementation teams through execution phases to clarify and address gaps in business requirements while maintaining a customer focus

About You

• Completion of Post-Secondary education in Business Administration, Engineering, Computer Science, or related area of study OR equivalent combination of experience and post-secondary education
• 3 – 6 years of relevant experience preferably in retail or regulated industries (banking, telecom, health care, public sector)
• Experience in digital transformation initiatives with delivery operating in Waterfall (SDLC) and Agile methodologies (Scrum, Kanban, XP)
• Experience in writing use cases and business requirements documents, user stories, and acceptance criteria
• Experience with business capabilities mapping
• Experience in Consulting or a professional services environment is preferred
• Good understanding of ERP architecture/retail capability model is preferred
• Qualifications in Lean/Six Sigma designation is an asset
• Customer-focused and collaborative
• Strong facilitation skills and writing skills
• Ability to multi-task and work on multiple projects simultaneously in a fast-paced environment
• Ability to work through ambiguity
• Ability to work independently
• Intermediate to advanced knowledge of MS Office, Jira, and Confluence
• Possess a strong desire to innovate with a willingness to understand concepts and get involved at the base level

About the Job

• This position currently offers a hybrid work schedule. The current in-office requirement is a minimum of 3 days/week (may be more depending on business needs). The OCS office is located near York Mills and Yonge Street. However, OCS reserves the right to change this policy and its office location at any time.
• City: Toronto, ON
• Employment Type: 9-Month Contract, Full-Time
• Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $85,000-$95,000. This is a pay grade 6 role, with a salary range of $71,066.63 - $106,316.64. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable, and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.