Business Systems Manager

Salesforce, Inc..

Eastern Ontario

CAD 80,000 - 100,000

Job description

The Global Incentive Compensation (GIC) Business Systems Solutions Analysis team is seeking an experienced business systems analyst to manage the end-to-end delivery of changes or new initiatives that impact our Compensation technology ecosystem. The Business Systems Analysis Team is responsible for ensuring our systems are updated to meet annual Go-to-Market business requirements and new acquisition integrations and bring forward-thinking innovations to enhance our operations or sales experience.

You will utilize your deep technical competencies and functional business expertise to identify, evaluate, and develop systems and procedures that meet business user requirements and follow general IT and Finance audit guidelines. To do this successfully, you will work closely with multi-functional teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process issues and communicate technical solutions to the internal partners is essential to your success in this role.

Responsibilities:

Collaborate with internal collaborators and document product requirements: business and functional/non-functional
Develop and document project metrics with the core team and project management office
Document supporting details to requirements such as process diagram and data flow diagrams and data mapping
Develop product vision and strategy
Create effective presentation and delivery of presentation to collaborators or audience
Implement as product owner in the Agile process from requirements gathering to deployment:
Deliver quality and clear user stories
Effective refinement of user stories with development and QA teams
Effectively prioritize work for the scrum team
Liaise between collaborators and Business Technology to ensure requirements are complete and fully developed as specified
Coordinate End-to-End testing and User Acceptance Testing with all collaborators. This includes:
Setting up testing timeline, testing scope, identify testers and their responsibilities
Setting up checkpoints and triage for bugs and change requests
Own and communicate status and timeline of assigned projects to project core team and leadership
Ensure new processes and changed processes are scalable and flexible to meet future business needs. Design processes that can be implemented with minimal disruption to supporting systems and are cost effective.
This role will also support the Director with managing the Technology backlog and preparing monthly portfolio meetings with leadership

Qualifications:

A minimum of 5-8 years of experience as BSA/product owner with technology projects is required.
Prior experience working as product owner on scrum teams
Experience in incentive sales compensation is preferred
Experience working on Salesforce platform
Excellent oral and written communication skills, including presentation skills and process documentation
Experience working with IT development staff on software development projects: displays solid understanding of basic data model, data dependencies, and system integrations
Strong analysis, project management, and reporting capabilities