Business Systems Analyst , Third Party Risk Management

Business Systems Analyst, Third Party Risk Management

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions, and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social, and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn, and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation, and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

We are seeking a highly analytical and detail-oriented Business Systems Analyst – Third-Party Risk Management to join our team. This role will be responsible for assessing, monitoring, and improving third-party risk management (TPRM) processes and systems. The analyst will work closely with risk, compliance, security, procurement, and business stakeholders to ensure effective evaluation and mitigation of risks associated with external suppliers and partners.

Key Responsibilities

Customer & Technical Support

• Technical support to OneTrust clients, addressing their inquiries and resolving their technical difficulties via various communication channels, including phone, email, and chat.
• Develop and maintain detailed knowledge base articles and documentation, contributing to the continuous improvement of our support resources and empowering clients to self-serve.

Third-Party Risk Management (TPRM)

• Support the implementation and maintenance of TPRM frameworks, policies, and procedures.
• Develop and maintain supplier risk scoring models and assessments based on regulatory and business requirements.

Business & System Analysis

• Gather and document business requirements for TPRM technology solutions and process improvements.
• Analyze existing TPRM workflows, identify inefficiencies, and propose enhancements.
• Support data integration between TPRM systems and other enterprise applications.
• Maintain a comprehensive understanding of OneTrust products and services, keeping abreast of the latest updates, features, and functionalities through continuous learning and training.

Stakeholder Collaboration & Communication

• Act as a liaison between business units, procurement, security teams, and third-party suppliers to ensure effective risk management practices.
• Conduct training and awareness programs for internal stakeholders on TPRM policies and best practices.

Critical Qualifications

• Bachelor’s degree in Business, Information Systems, Risk Management, or a related field.
• 3+ years of experience in business analysis, risk management, supplier management, or compliance.
• Experience with risk management tools and systems (e.g., RSA Archer, ServiceNow, OneTrust, or similar).
• Strong analytical, problem-solving, and data analysis skills.
• Excellent communication and stakeholder management skills.
• Proficiency in Microsoft Excel, Power BI, or other reporting tools.

Preferred Qualifications

• Familiarity with automation, AI, or machine learning in risk management.

Position Type: Management

Job Status: Regular - Full Time

Work Arrangement: Hybrid

Application Deadline: 05/01/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know.