Business Systems Analyst, Systems & Data Transformation

Skillhub Solutions Inc.; Toronto; Hybrid; CAD 119,000 - 139,000; Full time

Benefits offered by this job

Health and dental coverage

Health and wellness spending accounts

Defined contribution pension plan

RRSP matching (optional)

Paid time off

Learning and development resources

Job summary

HSB Canada, part of Munich Re, seeks a Business Systems Analyst to bridge business needs and technology across insurance systems, data, and vendor implementations. The role supports policy administration, underwriting, claims, billing, and finance across Toronto operations.

You will elicit requirements, analyze current systems, and collaborate with stakeholders to design and deliver solutions, including data mapping and API analysis, with a hybrid Toronto work model.

Qualifications

• At least 6 years as a Business Systems Analyst, Systems Analyst, or technically oriented BA.
• 3–5+ years in Canadian insurance or closely related regulated financial services environment.
• Experience with large system implementations, modernization, integrations, migrations, enhancements, or vendor platform projects.
• Strong SQL, data mapping, databases, APIs, and integration pattern knowledge.

Responsibilities

• Elicit, document, validate, and trace business, technical, data, and integration requirements.
• Assess current and target systems, processes, data flows, and operational impacts.
• Support Canadian insurance processes and regulatory, privacy, audit, and risk initiatives.
• Use SQL for data analysis, validation, reconciliation, troubleshooting, and reporting; support data mapping, migration, and conversion.
• Analyze APIs, batch processes, message flows, data feeds, and downstream reporting impacts.
• Collaborate with stakeholders, developers, architects, QA, operations, and vendors on solution design and delivery.
• Define and review test scenarios and acceptance criteria; support SIT/UAT and defect triage.
• Present findings and recommendations and manage stakeholder expectations.

Skills

SQL

Data mapping

APIs

Stakeholder collaboration

Education

Bachelor's degree in business, computer science, information technology, engineering or related field

Tools

Databricks

SQL Server

JIRA

Confluence

Visio

Excel

Guidewire or Duck Creek (preferred)

Job description

Business Systems Analyst, Systems & Data Transformation

Toronto, ON Full-time CA$119,000 - CA$139,000 / year

About HSB Canada

HSB Canada is a specialty insurer and part of Munich Re. Its capabilities include specialty insurance, inspection, engineering, and technology-enhanced services.

Role overview

The Business Systems Analyst bridges business needs and technology delivery across insurance systems, data, integrations, and vendor implementations. The role supports policy administration, underwriting, claims, billing, finance, and related operations.

Responsibilities

• Elicit, document, validate, and trace business, functional, technical, data, integration, and reporting requirements.
• Assess current and target systems, processes, data flows, integrations, controls, and operational impacts.
• Support Canadian insurance processes and regulatory, compliance, privacy, audit, and operational risk initiatives.
• Use SQL for data analysis, validation, reconciliation, troubleshooting, and reporting; support data mapping, migration, and conversion activities.
• Analyze APIs, batch processes, message flows, data feeds, and downstream reporting impacts.
• Collaborate with business stakeholders, developers, architects, QA, operations, and vendors on solution design and delivery.
• Define and review test scenarios and acceptance criteria, support SIT and UAT, and assist with defect triage and production investigations.
• Present findings and recommendations and manage stakeholder expectations.

Qualifications

• At least 6 years of experience as a Business Systems Analyst, Systems Analyst, or technically oriented Business Analyst.
• 3 to 5 or more years of experience in Canadian insurance or a closely related regulated financial services environment.
• Experience with large system implementations, modernization, integrations, migrations, enhancements, or vendor platform projects.
• Strong SQL skills and knowledge of data mapping, databases, application architecture, APIs, and integration patterns.
• Experience with tools such as Databricks, SQL Server, JIRA, Confluence, Visio, and Excel. Guidewire, Duck Creek, or similar insurance platforms are preferred.
• A bachelor's degree in business, computer science, information technology, engineering, or a related field.

Location and work arrangement

Toronto office at 390 Bay Street, with a hybrid model combining weekly in-office and remote days.

Compensation and benefits

Base salary is $119,000 to $139,000 per year, with an opportunity for an annual company bonus. Benefits include health and dental coverage, health and wellness spending accounts, a defined contribution pension plan, optional RRSP matching, paid time off, and learning and development resources.

This posting is for an existing vacancy. HSB Canada provides accommodations for qualified applicants with disabilities during the recruitment process.