Business Systems Analyst HYBRID (1739)

Direct IT Recruiting Inc.; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

An IT consulting firm in Toronto is seeking a Business Operations Manager for a 6-month hybrid contract. The role involves analyzing and optimizing business processes, supporting Agile transformations, and enhancing Customer Relationship Systems. Ideal candidates will have 7+ years of experience and a CBAP certification, with a strong understanding of Agile methodologies and stakeholder management. Competitive pay rate offered.

Qualifications

• 7+ years of experience as a Business Systems Analyst or in a similar role.
• CBAP certification is required.
• Proficiency in Agile methodologies.

Responsibilities

• Analyze and optimize business processes.
• Support Agile transformation.
• Enhance Customer Relationship Systems (CRS).

Skills

Business Systems Analyst

CBAP

Customer Relationship Systems (CRS)

Agile

Waterfall to Agile Transformation

Kofax

UI / UX

WCAG Compliance

Requirements Gathering

Stakeholder Presentations

Education

Bachelor’s degree in computer science, business administration, or related field

Job description

1 week ago Be among the first 25 applicants

Direct IT Recruiting Inc. provided pay range

This range is provided by Direct IT Recruiting Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$80.00 / hr - CA$85.00 / hr

Direct message the job poster from Direct IT Recruiting Inc.

Business Operations Manager at Direct IT Recruiting Inc., WBE Canada Certified

Overview

NOTE : HYBRID work model, 2 days / week in Toronto, Ontario Office

Type : 6-Month Contract (7.5 hours / day, 37.5 hours / week)

Skills : 7+ years Business Systems Analyst, CBAP, Customer Relationship Systems (CRS), Agile, Waterfall to Agile Transformation, Kofax, UI / UX, WCAG Compliance, Book of Record (BoR), Requirements Gathering, Stakeholder Presentations

DESCRIPTION :

You will be responsible for analyzing and optimizing business processes, supporting Agile transformation, and enhancing Customer Relationship Systems (CRS) while ensuring compliance with accessibility standards (WCAG) and UI / UX best practices.

REQUIREMENTS :

• Bachelor’s degree in computer science, business administration, or related field, or equivalent experience.
• 7+ years of experience as a Business Systems Analyst or in a similar role, preferably in banking / financial services.
• CBAP certification (required).
• Proficiency in Agile methodologies , with experience in Waterfall to Agile transformation (Agile certification preferred).
• Strong expertise in Customer Relationship Systems (CRS) and process optimization.
• Experience in requirements gathering , stakeholder presentations , and translating business needs into Agile Epics, User Stories, and Wireframes.
• Familiarity with Kofax, UI / UX principles, WCAG compliance, and Book of Record (BoR).
• Excellent problem-solving skills and attention to detail.
• Strong communication and stakeholder management skills, capable of working collaboratively in a team environment.

To apply : https : / / directitrecruiting.com / job / business-systems-analyst-hybrid-1739 /

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Finance

IT Services and IT Consulting and Banking

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