Business Systems Analyst - DXP

Requisition ID: 188500
Career Group: Corporate Office Careers
Job Category: Technology Solutions - Marketing
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario; Nova Scotia
City: Mississauga / Stellarton
Location: Tahoe Office, Foord St. Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Business Systems Analyst - DXP. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON.

As a Business Systems Analyst - DXP with Sobeys, you will:

• Requirements Gathering: Partner with Business Analyst to understand captured business requirements, scope, problem (what are we trying to solve) and objective.
• Stakeholder Engagement: Act as the primary liaison between Business Analyst and technical teams to ensure alignment on project goals.
• Plan and facilitate solution requirements gathering sessions by identifying the right IT solutions teams and documenting the requirements.
• Refine user stories with technical details.
• Collaboration: Work closely with developers, project managers, and UX/UI designers to translate business requirements into technical specifications.
• Understand how the solution will impact architecture. Identify if there is another project that will have impacts.
• Solution Validation: Ensure that solutions meet business needs and technical specifications through thorough testing and validation, including integration testing with other systems.
• System Design & Architecture: Collaborate with technical teams to design, document, and validate the architecture of systems to ensure scalability, security, and performance.
• Technical Troubleshooting: Work with technical teams to troubleshoot and resolve system-related issues, ensuring that business requirements are met from both a functional and technical perspective.
• Data Integration: Assist in the design and integration of business systems with other enterprise applications (e.g., CRM, ERP) to ensure seamless data flow and consistency across platforms.
• User Acceptance Testing (UAT): Facilitate UAT & SIT sessions with stakeholders & business analyst to validate that the delivered solutions meet their expectations.
• Communicate solution in a non-technical way to business stakeholders to ensure understanding and alignment prior to design.

What you have to offer:

Your experience and resume will show us:

• AEM Knowledge: Strong understanding of Adobe AEM modules, function/features and how they integrate.
• Business & Systems Analysis Skills: Proficiency in business analysis techniques, including process mapping, use case modeling, and requirements elicitation. Ability to map business processes to technical workflows and design specifications.
• Technical Proficiency: Familiarity with web technologies, databases, APIs, and cloud services, and their integration with business systems. Strong understanding of system integration points, data flow, and dependencies.
• System Testing & Validation: Experience in technical testing (e.g., unit testing, system integration testing) to ensure the solution meets both business and technical requirements.
• Communication Skills: Excellent verbal and written communication skills for effective stakeholder engagement, including the ability to translate complex technical details to non-technical stakeholders.
• Facilitation and organization skills.
• Stakeholder management.
• Educational Background: Bachelor’s degree in business administration, Computer Science, Information Technology, or a related field. Understanding of ITIL practices.
• Experience: 3-5 years of experience in business analysis, preferably within an AEM environment.
• Certifications: Business analysis certification (e.g., CBAP) is preferred.
• Soft Skills: Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
  

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.