Business Systems Analyst

Vancouver Fraser Port Authority; Vancouver; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A major Canadian federal agency in Vancouver is seeking a Business Systems Analyst to develop and manage technology solutions. Responsibilities include collaborating with stakeholders, creating documentation, and providing technical support. Candidates should have five years of experience in business analysis and project management. This position offers a competitive salary, inclusive benefits, and hybrid work options.

Benefits

Competitive salary and incentives

Inclusive benefits and retirement plan

Flexible remote work options

Paid time off and development opportunities

Onsite gym and workplace amenities

Qualifications

• At least five years of experience in business analysis, project management, and requirements gathering.
• Proficiency in programming languages and reporting tools is required.
• Professional development in Business Analysis (certification preferred).

Responsibilities

• Providing input for business and project planning.
• Developing maintenance and upgrade plans for applications.
• Working with customers to validate requirements.
• Creating technical specifications and participating in implementation.

Skills

Business analysis

Project management

Requirements gathering

Agile methodologies

Waterfall methodologies

Data analysis

Technical support

Problem-solving

Education

Post-secondary degree in relevant fields

Tools

JIRA

Visio

SharePoint

MS Project

Job description

Join us to apply for the Business Systems Analyst role at Vancouver Fraser Port Authority.

Detailed Job Description

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters of the Port of Vancouver, Canada's largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada's trade objectives, ensuring the safe movement of goods while protecting the environment and supporting local communities.

The organization values diversity, inclusion, and sustainability, aiming to create a workplace that reflects our community and empowers employees.

The Senior Business Analyst – Information Services collaborates with business stakeholders and technology teams to develop business and functional requirements, guiding projects from inception to completion.

This role involves business analysis, project management of complex projects, implementation, and providing technical support for technology solutions.

The analyst will coordinate cross-functional teams to map and resolve business issues, develop requirements, work plans, technical specifications, perform system and user testing, prepare documentation, and train users.

Responsibilities include :

• Providing input for business and project planning, identifying opportunities for improvement.
• Developing maintenance and upgrade plans for major applications.
• Working with customers to validate requirements.
• Utilizing artifacts like BRDs, JIRA, data analysis, and documentation.
• Determining system needs to meet project deliverables.
• Creating technical specifications and participating in implementation and transition phases.
• Developing and conducting user and support training.
• Overseeing consultants and ensuring change management procedures.
• Participating in project close-out and lessons learned activities.
• Identifying integration opportunities and resolving data issues.
• Designing system specifications and documenting processes.
• Developing testing plans and ensuring quality delivery.
• Providing technical support and troubleshooting.
• Interacting with users to anticipate needs.
• Supporting the evaluation and acquisition of new systems.
• Preparing RFPs and requirement specifications.

Qualifications include :

• Post-secondary degree in relevant fields.
• At least five years of experience in business analysis, project management, and requirements gathering.
• Experience with agile and waterfall methodologies, proficiency in Visio, Jira, SharePoint, MS Project.
• Proficiency in programming languages, data analysis, and reporting tools.
• Professional development in Business Analysis (certification preferred).
• Software development experience is an asset.
• Excellent communication, organizational skills, and ability to multi-task.
• Self-motivated team player with a customer service focus.
• Strong problem-solving skills and adaptability.

What We Offer :

• Competitive salary and incentives.
• Inclusive benefits and retirement plan.
• Flexible remote work options.
• Paid time off and development opportunities.
• Onsite gym and workplace amenities in Vancouver.

Additional Details :

Location : Vancouver, Canada

Type : Full-Time, Permanent, Hybrid

Must obtain Marine Transportation Security Clearance.

Applicants must have legal entitlement to work in Canada. We support diversity and encourage applications from all qualified candidates. Support is available during the application process at [e-mail].

We acknowledge the traditional territories of local Indigenous Nations and are committed to reconciliation.

Job Levels and Industries :

• Mid-Senior Level
• Government Administration / Information Technology

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