Business Systems Analyst

Wipro Technologies; Toronto; On-site; USD 130,000 - 160,000; Full time

Job summary

An established industry player is seeking a Business Systems Analyst to join their innovative team in Toronto. In this role, you will bridge the gap between business and technology, ensuring that the development team has clear and structured requirements to deliver solutions effectively. With a focus on API integrations and the financial domain, you will leverage your extensive experience to enhance the company's digital transformation efforts. This position offers a dynamic environment where your problem-solving skills and analytical thinking will be crucial in driving successful outcomes. Join a forward-thinking organization that values reinvention and empowers you to shape your career path.

Benefits

Medical Benefits

Dental Benefits

Disability Insurance

Paid Time Off

Inclusive Leave Options

Qualifications

• 12+ years of IT experience, with 5+ years as BSA/Lead in API integrations.
• Strong financial domain experience with MuleSoft APIs and web services.

Responsibilities

• Act as a bridge between business/product owners and tech teams.
• Gather requirements, write documentation, and create user stories.

Skills

API Integration

Analytical Thinking

Problem Solving

Communication Skills

Agile Methodologies

Education

Bachelor's Degree in IT or related field

Tools

MuleSoft

Jira

qTest

ServiceNow

Azure

Job description

Work with us

Title: Business Systems Analyst

Requisition ID: 52024

City: Toronto

Country/Region: CA

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.

Role: Business Systems Analyst - MuleSoft

Job Description:

• This is a techno-functional role for a BSA who can act as a bridge between business/product owners and the technology team.
• 12+ years of overall IT experience, with at least 5+ years in API, integrations, and API-led connectivity as BSA/Lead.
• Good financial domain experience with MuleSoft APIs, web services, integrating on-prem, cloud, legacy, and 3rd party systems.
• Strong background in onsite-offshore model, Agile delivery, and working in client-vendor ecosystems.
• Work closely with product owner and cross-functional teams to gather the requirements for the dev team.
• Write clear and well-structured business requirements and documentation, ensuring definition of ready for development.
• Convert features into smaller user stories and refine stories with the team by capturing acceptance criteria.
• Research questions from the team by reaching out to appropriate areas to gather information.
• Able to proficiently collect and keep information organized.
• Problem-solving, analytical thinking, and ability to adjust quickly to changes.
• Willingness to learn the different roles of the team and adjust story writing based on what the roles need.
• Able to communicate effectively to both technical and non-technical audiences.
• Responsible for ensuring required data is filled out across systems (Jira, qTest, ServiceNow) that are used for metrics and reporting.
• Maintaining an understanding of in-progress work to help PO/TL adjust the work backlog if needed and what is ready for a release.
• Able to create data mapping, data transformation, and data aggregation documents as an input for the dev team.
• Good understanding of API/integration security, Azure, or similar cloud environments.
• MuleSoft Certified Developer – Level 1 (MCD – L1) is preferred.
• Understanding of Salesforce is a big plus.

Expected annual pay for this role ranges from $130,000 to $160,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Join a business powered by purpose and a place that empowers you to design your own reinvention. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process.