Business Systems Analyst

TEEMA; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A consulting agency based in Toronto is seeking a Business Systems Analyst with over 5 years of experience in business analysis and integration work. The successful candidate will gather process redesign and perform gap analysis, ensuring high-quality documentation and collaborating with teams to deliver effective solutions. This role requires excellent analytical skills and a strong understanding of Agile methodologies. Competitive compensation and opportunities for growth are provided.

Qualifications

• 5+ years of experience in business analysis and integration work.
• Experience in leading business analysis to assess business problems/opportunities.
• Excellent analytical, problem-solving, and decision-making skills.

Responsibilities

• Gather process redesign and gap analysis for front-end solutions.
• Produce documentation to a high standard, including reports and presentations.
• Collaborate with product leads and designers for optimal solutions.

Skills

Business analysis

Integration work

Documenting business requirements

Analytical skills

Problem-solving

Interpersonal skills

Agile methodologies

Job description

Job Title: Business Systems Analyst
Job ID: 82618
Location: Toronto, Ontario

What you will be doing

• Gather process redesign and gap analysis for both front end solutions and integrations with Smile Digital Health’s FHIR-based clinical data repository.
• Link customer requirements to project objectives and priorities.
• Produce documentation to a high standard, including high quality reports and presentations.
• Assist in the facilitation of team and client meetings.
• Own and deliver work packages of moderate to large size and complexity.
• Collaborate and communicate with colleagues at all levels and departments to build and maintain strong relationships and ensure smooth transition of solutions throughout the project lifecycle.
• Understands how various issues affect each other and the outcome of projects and improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions.
• Apply change management techniques within a complex environment to identify and facilitate positive change. Understand capabilities of Smile Digital Health’s products and services and how they can deliver value to our customers.
• Collaborate with product leads and designers to deliver the best possible solutions for our customers.
• Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized.
• Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability for a Project Manager.
• Identify and communicate customers’ requirements to colleagues.

What you must have

• 5+ years of experience in business analysis and integration work.
• Experience in leading and conducting business analysis in order to assess business problems/opportunities.
• Experience in documenting business requirements in such a way that technology solutions can be determined.
• Knowledge of business modeling techniques/tools.
• Experience in one or more of the following areas: development of internet/intranet business strategies, business process re-engineering, business case development and cost-benefit analysis.
• Experience in structured methodologies for the identification of users-requirements and the development of specifications.
• Awareness of emerging IT trends and technologies.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.
• Knowledge of Agile, Scrum, waterfall, and iterative methodologies is preferred.
• Previous experience in the use of information retrieval packages is preferred.
• Previous experience in a healthcare setting is preferred.