Business Systems Analyst

Electric Mind Inc.; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Electric Mind Inc. in Toronto seeks a hands-on Business Analyst to turn clutter into clarity, aligning business goals with technology delivery.

You will partner with clients and cross-functional teams to surface requirements, write user stories, and guide implementation through planning, testing, and deployment.

This role offers exposure to high-impact projects across startups and enterprises, with learning and growth as you shape advisory capabilities.

Qualifications

• 2+ years of business analysis or business systems analysis experience.
• Familiarity with SDLC and Agile methodologies.
• Experience with UML use case diagrams and BPMN data flows.
• Experience with data mapping and data modeling (SQL, Tableau, etc.).
• Knowledge of REST-based integration patterns.
• Proficient in requirements tooling (Jira, Confluence, Azure DevOps).

Responsibilities

• Translate business objectives into clear, testable system requirements.
• Clarify requirements through development, testing, and deployment.
• Prioritize and refine the backlog; write quality user stories with acceptance criteria.
• Document requirements across applications, data, integrations and workflows.
• Analyze current and future-state systems and data flows to identify gaps and risks.
• Collaborate with developers, architects and tech leads to validate feasibility.
• Facilitate workshops with business and technical stakeholders to align delivery.
• Support test planning and ensure production readiness.
• Promote effective agile delivery through ceremonies and sprint planning.
• Identify scope and timeline risks, escalating issues to keep delivery on track.

Skills

Requirements gathering

SDLC & Agile

UML / BPMN

Data mapping / modeling

REST / integration patterns

Jira / Confluence / Azure DevOps

Communication & facilitation

Stakeholder management

Education

Currently studying business or technology

Tools

Jira

Confluence

Azure DevOps

Job description

Electric Mind is where strategy meets action. Our team helps organizations cut through complexity-aligning business ambition with technology execution to unlock real, lasting change. You'll work alongside curious, driven people tackling high-impact challenges for everyone from scaling startups to global enterprises. Each engagement is different, pushing you to learn, adapt, and grow.

The Role

You bring clarity to complex challenges and turn uncertainty into forward momentum. In this role, you'll facilitate conversations that surface what truly matters, apply structured analysis to sharpen thinking, and translate insight into actionable recommendations. Working side by side with stakeholders and cross-functional teams, you'll shape strategies and solutions that improve performance, reduce costs, drive growth, and mitigate risk.

You won't just define the path-you'll help deliver it, supporting requirements definition and guiding execution to ensure the impact is meaningful, durable, and built to last.

What you'll Do

• Partner with clients to understand business objectives and translate them into clear, testable system and functional requirements
• Support end-to-end delivery by clarifying requirements throughout development, testing, and deployment
• Orchestrate the backlog by prioritizing and refining requirements, and writing quality user stories with acceptance criteria
• Elicit, analyze, and document requirements across applications, data, integrations, and workflows, ensuring alignment between business needs and technical design
• Analyze current and future-state systems, processes, and data flows to identify gaps, dependencies, risks, and optimization opportunities
• Collaborate closely with developers, architects, and technical leads to validate feasibility, surface trade-offs, and support solution design decisions
• Facilitate workshops and working sessions with business and technical stakeholders to drive shared understanding of system behaviour, constraints, and delivery approach
• Ensure solution quality by supporting test planning, validating requirements against delivered functionality, and confirming production readiness
• Enable effective agile delivery by facilitating ceremonies, supporting sprint planning, and promoting continuous improvement
• Identify and manage scope, timeline, and technical risks, escalating issues and supporting resolution to keep delivery on track

What You'll Bring

• Currently enrolled in a business and/or technology major with a strong/passionate interest in management consulting
• 2+ years of business analysis and / or business systems analysis experience
• Familiarity with and enthusiasm for SDLC & Agile approaches to software development
• Experience with use case / sequence diagrams (UML) and / or process modeling (BPMN data flow diagrams)
• Experience with data mapping, data modeling or handling data (SQL, Tableau, etc.)
• Familiarity with systems and integration patterns (e.g. REST basics, batch vs. real-time, event based processing)
• Ability to consolidate diverse business requirements and manage them using requirements tooling (e.g. Jira, Confluence, Azure DevOps)
• Clear, confident communication-whether in a workshop, a deck, or a stakeholder discussion
• Strong facilitation, prioritization, planning, organization and problem-solving skills

What You'll Gain

• You'll be part of high-stakes conversations that shape transformation agendas and business outcomes. You'll work closely with senior leaders, sharpen your consulting craft, and expand your impact across industries and challenges. Along the way, you'll help build Electric Mind's Advisory practice-leaving your mark not just on client work, but on how we grow.