Business Systems Analyst

Interior Health; Kelowna; On-site; CAD 70,000 - 90,000; Full time

Job summary

A health authority in British Columbia is seeking a Business Systems Analyst for their Digital Health team in Kelowna. The role involves conducting needs assessments, providing application support, and developing user training programs. Candidates should have a degree in Computer Science and relevant experience. This is a full-time term-specific position lasting until approximately February 2027.

Qualifications

• Minimum of two years' recent, related experience or equivalent education and training.

Responsibilities

• Conduct needs assessments for assigned business service areas.
• Provide support related to computer applications.
• Install and configure applications for business systems.
• Develop proposals for modification of vendor applications.
• Plan and implement educational training for users.

Skills

Organizational skills

Effective interpersonal skills

Verbal and written communication

Equipment operation

Physical ability to perform duties

Education

Degree or diploma in Computer Science

Job description

Overview

Interior Health is currently seeking a Business Systems Analyst to join the Digital Health team in beautiful Kelowna on a full time, term specific basis.

This position is due to last until approximately February 2027.

Responsibilities

• Conducts needs assessments for assigned business service areas/department; liaises with members of the assigned areas/departments, care providers and hardware, software and peripheral vendors to resolve problems and/or recommends modification to and/or new systems ensuring effective cost efficient system(s) implementation, maintenance and evaluation.
• Determines ongoing information needs, implements system changes and provides support related to applicable computer applications.
• Installs, configures, supports and maintains applications and overall integration of computerized business systems throughout Interior Health.
• Serves as the primary contact person for assigned business service area(s) regarding applications and interface issues and secondary contact for business applications Meditech, Microsoft, etc.
• Develops proposals for modification and/or enhancement of vendor business applications and liaises with vendors to oversee installation, testing and problem resolution/debugging of program coding.
• Designs, develops, implements and evaluates computerized business dictionaries, databases and reports using vendor software applications.
• Plans, implements and evaluates educational training requirements and provides related training to meet the learning needs of users within the assigned business service areas/departments with respect to (a) education of new users and (b) the continuing education of users regarding items such as system upgrades and new technology.
• Provides input to the Coordinator related to capital budget and renovation items as required.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience:

A degree or diploma program in Computer Science plus two years' recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities:

• Ability to organize work.
• Ability to deal with others effectively.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.