Business Systems Analyst

Interior Health; Kelowna; On-site; CAD 70,000 - 90,000; Full time

Job summary

Interior Health is seeking a full-time Business Systems Analyst for their Digital Health team in Kelowna. The role involves evaluating and maintaining business systems to support healthcare operations, requiring a degree in Computer Science and relevant experience. This position will last until approximately April 1, 2026.

Qualifications

• Degree or diploma in Computer Science.
• Two years' recent related experience or equivalent.
• Ability to perform physical duties.

Responsibilities

• Evaluate, plan, implement, and maintain computerized business systems.
• Conduct needs assessments and liaise with departments.
• Install and maintain applications and provide user training.

Skills

Organizational skills

Interpersonal skills

Effective communication

Equipment operation

Education

Degree in Computer Science or equivalent

Tools

Meditech

Microsoft

Job description

Position Summary
Interior Health is currently seeking a full time, term specific basis Business Systems Analyst to join the Digital Health team in beautiful Kelowna.

This position is due to last until approximately April 1, 2026.

What will you work on?
In accordance with established vision and values of the organization, the Business Systems Analyst evaluates, plans, implements and maintains computerized business systems, which support health care financial and management information needs throughout Interior Health according to established policies, procedures and standards. Job priorities and objectives are developed in conjunction with designated Management representatives and the Manager (or designate).

Typical duties and responsibilities:
• Conducts needs assessments for assigned business service areas/department; liaises with members of the assigned areas/departments, care providers and hardware, software and peripheral vendors to resolve problems and/or recommends modification to and/or new systems ensuring effective cost efficient system(s) implementation, maintenance and evaluation.
• Determines ongoing information needs, implements system changes and provides support related to applicable computer applications.
• Installs, configures, supports and maintains applications and overall integration of computerized business systems throughout Interior Health.
• Serves as the primary contact person for assigned business service area(s) regarding applications and interface issues and secondary contact for business applications Meditech, Microsoft, etc.
• Develops proposals for modification and/or enhancement of vendor business applications and liaises with vendors to oversee installation, testing and problem resolution/debugging of program coding.
• Designs, develops, implements and evaluates computerized business dictionaries, databases and reports using vendor software applications.
• Plans, implements and evaluates educational training requirements and provides related training to meet the learning needs of users within the assigned business service areas/departments with respect to (a) education of new users and (b) the continuing education of users regarding items such as system upgrades and new technology.
• Provides input to the Coordinator related to capital budget and renovation items as required.
• Performs other related duties as assigned.

Qualfications
Education, Training and Experience:
A degree or diploma program in Computer Science plus two years' recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to organize work.
• Ability to deal with others effectively.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.