Consultant, Business Systems Analysis and Solution Design

CIBC; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

CIBC is seeking a Squad Solution Builder in Toronto to translate backlog items into practical, scalable technical outputs within a hybrid work model (2-3 days on-site). You will partner with Product Owner, Architecture, Infrastructure and Security to shape feasible designs and ensure secure, maintainable delivery.

The role emphasizes requirements analysis, solution design, and collaboration across cross-functional teams, with thoughtful use of AI tools while adhering to risk and security

Qualifications

• Experience in business requirements analysis, systems analysis and solution design.
• Knowledge of cloud technologies, especially Microsoft Azure.
• Ability to translate requirements into clear, scalable designs.

Responsibilities

• Translate backlog items and user stories into clear technical outputs and scalable solutions.
• Work hands-on throughout the squad delivery cycle to build reliable, maintainable, secure solutions.
• Collaborate with Product Owner and cross-functional teams across Architecture, Infrastructure and Security.
• Identify risks and dependencies early and support end-to-end solution ownership.
• Apply AI tools thoughtfully to support requirements analysis and design while following standards.

Skills

Agile delivery

Business analysis

Communication

Critical thinking

Domain knowledge

Problem solving

Process design

Solution design

Technical writing

Tools

Microsoft Azure

APIs & integrations

AI tools

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

You will be joining the Core Banking and Payment Technology team within CIBC. Lending Solutions brings business and technology partners together to deliver solutions that support our clients and our business. As a Squad Solution Builder, Business Systems Analysis and Design, you’ll translate backlog items and user stories into clear technical outputs and practical, scalable solutions. You’ll work hands-on throughout the Squad’s delivery cycle to help build technology that’s reliable, maintainable, secure and aligned to business needs. In partnership with the Product Owner, Squad members and teams across Architecture, Infrastructure, Security, Operations and support, you’ll help shape feasible designs and enable smooth delivery. You’ll identify risks and dependencies early, support end-to-end solution ownership, and contribute to continuous improvement across the team. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote.

How you'll succeed

Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements. Solution design - Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance. Enable sustainable delivery - Create clear, effective design and support documentation that helps teams implement, operate, monitor and maintain solutions with confidence. Build for long-term stability by considering support readiness, operational needs, capacity requirements and ongoing sustainability throughout the delivery lifecycle. Take ownership and manage risk - Escalate blockers, dependencies, risks and access issues early. Support change governance and configuration accuracy, and review code through an application security lens to help identify vulnerabilities and meet required standards. Collaborate and improve continuously - Work closely with the Product Owner, Squad members and cross-functional partners to align on scope, design and delivery. Break work into small, testable increments, document key decisions and apply reusable patterns, shared tools and lessons learned to improve delivery. Use AI thoughtfully - Apply artificial intelligence (AI) tools to support requirements analysis, solution design, coding and analysis activities, while following applicable technology, risk, privacy and security standards.

Who you are

You can demonstrate experience in business requirements analysis, systems analysis, solution or system design, and cloud technology, including Microsoft Azure. API's and event based integrations, using AI tools to support requirements, design and coding analysis. You're motivated by collective success. You work effectively with Squad members and technology partners, and you value inclusive teamwork to deliver strong outcomes. You know that details matter. You think critically and document design decisions, integration requirements, risks and limitations clearly and accurately. You love to learn. You’re naturally curious, ask thoughtful questions and enjoy exploring new technologies, tools and ways of working. You act like an owner. You take initiative, follow through on commitments and look for opportunities to deliver reliable outcomes and improve how work gets done. You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best. #LI - TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-81 Bay, 25th Floor Employment Type Regular Weekly Hours 37.5 Skills Agile Delivery, Business Requirements Analysis, Communication, Critical Thinking, Domain Knowledge, Problem Solving, Process Design, Solution Requirements, Solutions Design, Technical Writing At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.