Business Systems Analyst

Starr Underwriting; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance firm is seeking a Business Systems Analyst to enhance operational efficiency through stakeholder management, data analysis, and agile methodologies. The role requires certifications, experience in IT projects, and proficiency in tools like JIRA and Microsoft Office. You'll benefit from training opportunities, a supportive culture, and flexible work options that promote your well-being.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive total rewards package

Qualifications

• Certified Business Analysis Professional (CBAP) certification and/or IIBA certification.
• Minimum of 3 years delivering IT projects.
• Experience in Financial Services, especially Commercial Insurance.
• Proven experience with agile delivery methods.

Responsibilities

• Negotiate requirements with stakeholders.
• Guide assessment of technical solutions.
• Perform data analysis and modeling.
• Creative problem-solving to drive results.
• Monitor requirement traceability during development.

Skills

Agile principles

Stakeholder management

Data analysis

Communication skills

Critical thinking

Education

CBAP or IIBA certification

3+ years of IT project experience

Tools

JIRA

Confluence

Microsoft Office (Visio, Excel, SharePoint)

Job description

Company: Sovereign Insurance

Department: IT

Employment Type: Regular Full-Time

Work Model: Hybrid (2x a week in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

Are you a Business Systems Analyst professional who is looking for an exciting opportunity to showcase your agile abilities, technical experience, and strong communication skills within a challenging and fast-paced environment? Do you thrive on establishing an in-depth understanding of business processes, collaborating with others, and applying technology to find creative solutions? If so, here is the perfect opportunity for you!

How you will create impact:

• Negotiating with stakeholders through the elicitation, documentation, and validation of requirements to support existing system functionality and enhancements.
• Guiding the assessment of technical solutions and functional specifications, acting as intermediary between the Technology team and Business stakeholders.
• Performing data analysis, data modeling, mapping, and process flows to support system functionality, integrations, and conversations.
• Employing a creative approach to problem solving, relationship management, and communication to drive effective results.
• Monitoring requirement traceability during design, development, and testing to ensure the solution aligns to the business benefits.
• Demonstrating your knowledge of Agile principles and practices, through ceremonies, and requirement outputs (such as user stories, acceptance criteria, and use cases).
  
  

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support your peers.
  
  

To join our team:

• Certified Business Analysis Professional (CBAP) certification and/or International Institute of Business Analysis (IIBA) certification, with a minimum of 3 years of experience delivering IT projects, or equivalent combination of education and experience.
• Experience in the Financial Services industry, particularly with Commercial Insurance is an asset.
• Proven experience with agile delivery methods.
• Knowledge of Microsoft Office suite, specifically Visio, Excel, SharePoint, One Note/One Drive, and Outlook.
• Experience working in project execution tools such as JIRA and Confluence.
• Prior experience with Guidewire product implementations (PolicyCenter, ClaimsCenter) is an asset.
• Positive attitude and eagerness to learn project practices at Sovereign Insurance.
• Self-driven collaborator, with strong communication and critical thinking skills.
  
  

What you need to know:

• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
• You will be required to attend training and certification programs relating to the technology platform used.
  
  

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program. Please contact our recruitment team for more information.