Business System Analyst

Tamanna Technology; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading technology company is seeking an experienced Business Systems Analyst (BSA) to join their team in Toronto. The ideal candidate will have a strong background in business analysis within financial services, with an emphasis on Stakeholder management and requirements gathering. This position offers a hybrid work model with three days on-site at the Toronto office and a focus on customer-facing digital transformation projects.

Qualifications

• 7+ years of experience as a Business Systems Analyst.
• Strong understanding of banking and financial services processes.
• Experience working in Agile and/or Waterfall project environments.

Responsibilities

• Gather, document, and analyze business and technical requirements.
• Act as a liaison between business and technical teams.
• Support testing efforts, including test planning and defect management.

Skills

Requirements gathering

Documentation

Stakeholder management

Analytical skills

Problem-solving

Communication

Tools

Salesforce

Job description

Direct message the job poster from Tamanna Technology

Job Title: Business Systems Analyst (BSA)

Location: Toronto, ON (Hybrid – 3 days onsite)

Type: Contract

Job Summary:

We are seeking an experienced Business Systems Analyst (BSA) to support business and technology teams in delivering critical initiatives. The ideal candidate will have a strong background in business analysis within financial services, with exposure to Salesforce considered a strong asset.

Key Responsibilities:

• Gather, document, and analyze business and technical requirements.
• Collaborate with stakeholders to define project scope and objectives.
• Translate business needs into functional specifications for development teams.
• Facilitate workshops, meetings, and presentations with business and IT stakeholders.
• Develop process flows, use cases, user stories, and data mapping documentation.
• Support testing efforts, including test planning, scripting, and defect management.
• Act as a liaison between business and technical teams throughout the project lifecycle.
• Ensure solutions align with business goals and compliance requirements.

Must-Have Qualifications:

• 7+ years of experience as a Business Systems Analyst.
• Strong understanding of banking and financial services processes.
• Proven experience in requirements gathering, documentation, and stakeholder management.
• Excellent communication, analytical, and problem-solving skills.
• Experience working in Agile and/or Waterfall project environments.

Nice-to-Have:

• Experience with Salesforce CRM (especially in a financial or client onboarding context).
• Knowledge of regulatory or compliance-related banking initiatives (e.g., KYC, AML).
• Technical understanding of data mapping, APIs, or system integrations.
• Hybrid work model: 3 days onsite in Toronto office, 2 days remote.
• Collaborative team environment with cross-functional stakeholders.
• Potential to work on high-impact, customer-facing digital transformation projects.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Management, and Finance

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Tamanna Technology by 2x

Get notified about new Business System Analyst jobs in Toronto, Ontario, Canada.

Senior Business Analyst (one year contract)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.