Business System Analyst

Job Summary

Job Description

What is the opportunity?

If you enjoy working with talented professionals, who are passionate about delivering excellence to their customers and would like to work for an organization which provides plenty of growth opportunities, you may consider applying for the following position.

As a Senior Business System Analyst within the Personal & Commercial Core Technology group, you will become a part of a team, responsible for providing technology solutions in the Mortgage Origination space.

What will you do?

• Collaborate with business partners and product owner to understand high-level requirements and capture business needs.
• Participate in design reviews and walk-throughs.
• Independently lead sessions to obtain key inputs from Subject Matter Experts (SMEs), Architects, and Technology Leads.
• Conduct detailed business process analysis and develop comprehensive process flow diagrams, user stories, functional specification documents, and use cases to facilitate system design and development.
• Develop detailed user stories and acceptance criteria in collaboration with product owner and requirements lead.
• Utilize tools such as Jira and Confluence to manage and track project requirements, tasks, and documentation.
• Facilitate backlog refinement and sprint planning sessions.
• Participate in daily stand-up meetings.

What do you need to succeed?

Must Have:

• Minimum 3 years of experience as a Sr. BSA.
• Proven Sr. BA/BSA experience with medium to larger Agile projects integrated with downstream and upstream applications and processes.
• Technical writing skills/experience.
• Experience in writing user stories and testing acceptance criteria.
• Previous experience with API specifications.
• Experience with UML and flow diagrams.
• Experience with data mapping.
• Experience with tools like Postman/Swagger, effectively using tools like Jira, Confluence, Mural, Figma, etc.
• Strong problem-solving skills.
• Experience working in an Agile software development environment.
• Curiosity and a desire to learn.
• Excellent communication and interpersonal skills.

Nice to Have:

• Prior programming and development background would be nice to have.
• Financial industry experience.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Flexible work/life balance options.

Job Skills: Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details:

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-02-13

Application Deadline: 2025-04-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment: At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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