Business Support Assistant

Fraser Health; Surrey; On-site; CAD 53,000 - 69,000; Full time

Job summary

Fraser Health is seeking a Business Support Assistant to join the Talent Acquisition & Onboarding team at the Central City Office in Surrey, BC. You will provide business services support across HR hiring processes, administration, financial and operational data, and reports.

You’ll be a point of contact for assigned managers and help represent the team’s interests. This role emphasizes confidentiality, customer service, and efficient support for a fast-paced portfolio, with Fraser Health

Qualifications

• Grade 12 and relevant post-secondary business courses with 3 years related experience.
• Equivalent mix of education, training and experience accepted.

Responsibilities

• Process HR and payroll transactions including status changes and leaves.
• Arrange interviews, collect references, complete hiring documentation.
• Assist in budget development and monitor expenditures.
• Maintain and audit business systems and invoices for accuracy.

Skills

Confidentiality handling

HR data handling

Customer service

Policy interpretation

Interpersonal skills

Time management

Software proficiency

Physical ability

Education

Grade 12 and post-secondary business courses (Accounting/Finance/HR)

Job description

Salary

The salary range for this position is CAD $25.26 - $33.15 / hour

Job Summary

We are currently seeking a motivated and enthusiastic individual to join our Talent Acquisition & Onboarding (TAO) team as a Business Support Assistant.

Bring your positive energy and commitment to excellent customer service to this exciting and diverse role where you can really make a difference. In this role, you will build on your career experience, as you actively support a fast-paced portfolio by providing business services support in the areas of human resources hiring processes, general administration, financial and operational data and reports. You will act as a point of contact for assigned managers to receive/convey information and represent the interests of the assigned team.

This position will be based at our Central City Office in Surrey, BC.

In a career with Fraser Health you will be part of a dedicated group of providers in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage. Learn more about our benefits and compensation.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides business services support to the assigned portfolio hiring leaders in the area of human resources hiring processes, general administration, financial and operational data and reports.

Acts as a point of contact for assigned portfolio hiring leaders to receive/convey information and represent the interests of the assigned team.

Responsibilities

1. Initiates, prepares, completes and processes human resources and payroll transactions such as processing status changes, vacancy requests, leaves of absence, payroll systems and other relevant corporate systems.
2. Arranges interview appointments, assembles materials for the interview process, conducts reference checks and completes hiring documentation.
3. Assists in budget development by ensuring information is current and compiled; pulls financial results information and advises Director/Managers on issues; monitors expenditures and ensures invoices are authorized to predetermined amounts; analyzes and reports on financial variances for multiple departments/programs; recommends corrective action.
4. Maintains and audits business systems, processes and invoices to check for inaccuracies such as timekeeping, various third party contracts and purchased services; assists managers with the review of financial reporting reports by running reports and identifying key information.
5. Collects and compiles data gathered from corporate transactions to support such things as safety initiatives, employee retention, budget analysis and sick leave management.
6. Analyzes operational reports such as absenteeism and overtime; identifies attendance issues and sets up meeting for Director/Manager and/or front line supervisor to review concerns with employees.
7. Ensures sick leave data is forwarded to the Workplace Health in a timely manner and requests for graduated return to work (GRTW) plans are processed; serves as the site contact for all GRTW plans.
8. Represents the department/unit(s) for administrative matters.
9. Assists in the communication and implementation of organizational policies and procedures including responding to employee inquiries; represents the department/unit(s) on administrative matters, as required.
10. Maintains and updates various computer databases and web pages; collects relevant data and produces a variety of reports, presentation materials, spreadsheets and memos.
11. Compiles background information and supporting materials to support Director/Manager decision-making; coordinates and arranges meetings; prepares and distributes meeting minutes, as needed.
12. Handles communication matters from own knowledge and/or by referring to appropriate personnel.
13. Initiates, composes and edits correspondence of a sensitive/confidential nature such as employee discipline, professional responsibility, payroll issues, absenteeism and leaves of absence; ensures appropriate follow up of information.

Qualifications

Education and Experience

Grade 12 and successful completion of additional post-secondary business courses such as Accounting, Finance and/or Human Resources, supplemented with three (3) years' recent, related experience, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Exercises judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature
• Experience with confidential employee and applicant information
• Demonstrates creativity, resourcefulness and effective customer service-orientation
• Applies and explains policies and procedures and performs detailed analyses of a variety of reports
• Utilizes effective interpersonal skills when providing direction, guidance and training to new and existing team members, ensuring clarity of roles and responsibilities, adherence to standards of quality and effective and timely service
• Applies time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.