Business Solutions Analyst

BCI Corporation; Victoria; Hybrid; CAD 90,000 - 124,000; Full time

Job summary

An investment management company seeks a Business Solutions Analyst in Victoria or Vancouver. In this role, you'll analyze business processes and work collaboratively with internal teams. Ideal candidates have a Bachelor's degree, relevant experience, and familiarity with Agile methodologies. Competitive salary based on experience and advancement opportunities available.

Benefits

Competitive total rewards package

Comprehensive health and dental benefits

Defined benefit pension plan

Paid time off

Qualifications

• 5+ years experience in a similar role as Business Analyst or Systems Analyst.
• Experience with Agile methods, Scrum or Kanban.
• Ability to facilitate meetings and workshops.

Responsibilities

• Conduct business and user analysis for internal stakeholders.
• Collaborate with teams to define and deliver projects.
• Develop business solution artifacts including user stories and prototypes.

Skills

Agile methods

Stakeholder engagement

Verbal and written communication

Problem-solving

Technical presentation

Education

Bachelor's degree in Business, Technology, or related field

Tools

SQL

Workday

ServiceNow

Microsoft 365

Job description

Business Solutions Analyst page is loaded

Business Solutions Analyst

Apply locations Victoria, BC Vancouver, BC time type Full time posted on Posted 8 Days Ago job requisition id JR101231

About Us:

With $295.0 billion of gross assets under management, as of March 31, 2025, British Columbia Investment Management Corporation (BCI) is the provider of investment management services for British Columbia’s public sector and one of the largest asset managers in Canada. BCI seeks investment opportunities around the world and across a range of asset classes that convert savings into productive capital. Our investment returns play a significant role in helping our institutional clients build a financially secure future for their beneficiaries.

Headquartered in Victoria, British Columbia, and with teams spanning Vancouver, New York, London, and Mumbai.

BCI integrates environmental, social, and governance (ESG) factors into all investment decisions to meet clients' risk and return requirements. Our people shape employee-focused initiatives, creating a strong culture. To learn more about our culture and values, visit our BCI Values in Action page.

Closing Date: July 31, 2025

Join BCI’s Technology team to help design and deliver digital solutions that enhance internal systems and processes. This role blends business analysis with hands-on solution development in a collaborative, Agile environment. Based in Victoria or Vancouver, this role predominantly supports internal stakeholders in our Technology and Corporate Data & Operations teams.

DEPARTMENT DESCRIPTION

The Technology department is a strategic partner with BCI’s business areas. It enables investment processes and business activities that contribute to the achievement of BCI’s mission and long-term goals. The department creates the digital capabilities that support and enable BCI to innovate, modernize service and product offerings guided by best practices, and drive a digitally empowered workplace through new collaboration and productivity ecosystems. The department is also responsible for providing the foundational infrastructure, systems, business applications, and advanced technologies for the front, middle, and back office.

POSITION DESCRIPTION

The Business Solutions Analyst is responsible for conducting business and user analysis for the Technology and Corporate Data & Operations departments, and their portfolio of applications and processes. The Business Solutions Analyst develops an in-depth understanding of stakeholder goals, objectives, and needs and creates the key business solution artifacts that are needed to enable application and process development and enhancements. Where needed, the Business Solutions Analyst will also directly perform low/no code development or system-specific design and configuration.

The Business Solutions Analyst will collaborate with business and technology teams to define and deliver projects, with potential to participate in an on-call rotation in support of business-critical processes. The position has three career progression levels and we are currently seeking either a level 1 or 2 to join our team.

• Level 1: Responsible for business solutions analysis and contributes to projects with a low-to-mid level of complexity, typically acquired through 3+ years of experience. Works under guidance, applies business solutions analysis key concepts effectively, and has an experienced level of competency within the role.

• Level 2: Responsible for business solutions analysis and contributes to projects with a mid-to-high level of complexity and stakeholder engagement, typically acquired through 5+ years of experience. Works independently and has an experienced level of competency within the role.

QUALIFICATIONS

The following qualifications are illustrative of a standard Level 2 and may be scaled down or up in scope and depth of expertise or experience based upon the level selected.

• Bachelor's degree in Business , Arts, Technology, Computer Science or a related field

• Up to 5+ years of experience in a similar role as a Business Analyst , Systems Analyst , Product Owner, or Technical Project Lead with hands-on experience producing business and user analysis

• A minimum of 3 years of experience with Agile methods (Scrum and/or Kanban) and /or Dev Sec Ops practices

• A bility to design, lead, and facilitate meetings and workshops with stakeholders and present technical details to non-technical audiences

• Ability to work through ambiguous situations and multitask in a fast-paced environment

• Must have excellent verbal and written communications skills, facilitation and presentation skills, listening skills , and problem-solving skills and abilities

• Experience with hybrid technical environments and f oundational knowledge of cyber security, cloud platforms, and the software development lifecycle

• Experience delivering technology solutions to the investment management industry is an asset, including public market tradin g , investment risk, private markets, investment & client reporting, valuations & fund accounting

• Professional certifications or training in Business Analysis (IIBA, PBA, etc.) or Agile methods (Agile Leadership, CSM, CSPO, etc.) is an asset

PRIMARY RESPONSIBILITIES

The following responsibilities are illustrative of a standard Level 2 and may be scaled down or up in leadership, complexity, and autonomy based upon the level selected.

Business Solutions Analysis

• Build s an in-depth knowledge of assigned business client area goals, objectives , needs, applications and business processes

• Engage s both business and technical stakeholders to elicit and capture business user needs and requirement s , and technical expectations

• Designs, leads, and facilitates stakeholder meetings including conduct ing workshops , planning sessions, interviews, focus groups , demos, and/or conducting reviews of existing applications , processes, and artifacts

• Captures the results of s takeholder engagement efforts in a clear and concise form and validates needs, requirements, and expectations to ensure they meet desired outcomes

• Develop s the key artifacts needed to enable application development and enhancement s including design s , prototypes, mock-ups, user analysis, user personas, user journey maps , user stories, etc.

• Develops the key artifacts needed to enable business process development and enhancement s including business rules, process workflows, process dependenc y maps , etc .

• P erform s system-specific analysis, low -code/ no-code development , testing , configuration , production support, and provides technical guidance to others as needed

• Advances Agile delivery practices and continuously improves delivery performance through delivery reporting and tracking, backlog development and grooming, sprint or increment planning, and participating in retrospectives

• Acts as a subject matter expert and provides support, ad hoc training and guidance to business users and others to enable and increase adoption of Agile methods

Quality Assurance

• I ntegrat es quality assurance techniques into business solutions analysis including behaviour-driven design (user-focused) and test-driven design (developer focused), as applicable

• Supports quality assurance and testing activities throughout the solution development process and c ommunicates with delivery teams on defects, issues , and resolution paths

• Leverages technical diagrams, application models , and historical test results to create and improve quality assurance and testing plans , automated scripts , and programs

• Supports the development of guidelines and practices that reduce technology operational risk (e.g. release management, test management)

• Map s and documents business processes , identif ies inefficiencies and proposes improvements (business process mapping)

• Provides input on quality assurance standards, processes , and procedures

Other

• Proactively identifies risks and issues and proposes solutions to remove barriers to delivery

• Ensures technical artifacts are accurate , accessible, maintained and communicated

• Undertakes special projects or assignments as required

• Performs other related duties as required

ASSIGNED FOCUS AREAS

For all levels, additional expertise or experience is required in one or more of the following client area portfolios and related technologies .

Internal Business Partners :

• Front Office : De monstrated experience with business applications and processes for Public Markets, Private Equity, Infrastructure & Renewable Resources or Investment Strategy & Risk . Knowledge of Bloomberg AIM and e-trading networks is an asset .

• Middle Office: Demonstrated experience with business applications and processes for Corporate & Investor Relations , Human Resources, Legal Affairs, or Corporate Risk & Audit . Knowledge of Workday is an asset.

• Back Office : Demonstrated experience with business applications and processes for Finance, Investment Operations, Corporate Data & Operations, or within Technology Departments . Knowledge of SimCorp Dimension is an asset .

• Market Information & Investment Technology Solutions : Demonstrated experience with master data management applications and processes for acquiring , validating , mastering , and distributing investment industry information (i.e., securities, prices, parties, indices, etc.) for operational system integration, analysis , and reporting purpose s . Expertise in SQL is an asset.

• Digital Workplace: Demonstrated experience with collaboration and productivity applications and processes for enterprise operations . Knowledge of Microsoft 365 is an asset.

• Services Management : Demonstrated experience with service management applications and processe s for enterprise operations . K nowledge of ServiceNow is an asset .

WHERE YOU WILL WORK

This position can be located in our Victoria or Vancouver offices. Staff based in our Vancouver office will be expected to periodically travel to Victoria office.

SALARY RANGE

Depending on the skill level and relevant experience the successful candidate will be hired at one of the following levels with the annualized base salary range for this Victoria or Vancouver-based role.

• BSA Level 1 – CAD $ 90 ,000 to $ 109 ,000

• BSA Level 2 – CAD $ 103 ,000 to $ 124 ,000

BCI offers a competitive total rewards package, including a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan, and paid time off. We pay our people competitively in the markets in which we operate and with consideration for internal equity and job structure. The base salary will consider factors such as the individual's skill set, experience, and internal equity. We aim for actual pay to be around the market median for expected performance and the upper quartile for excellent performance. Actual salaries may vary based on experience and expertise.

Next Steps:

To apply online, please submit your resume promptly. Applications will be actively reviewed, and those selected for an interview will be contacted. We welcome all qualified candidates who are legally authorized to work in the country where this job is located. If you do not have authorization, or if your work permit has restrictions or is due to expire within 12 months, please inform our recruitment team if shortlisted.

At BCI, we value diversity and foster an inclusive culture where all employees can thrive. We are performance and client-focused, valuing integrity, and we want to know you if you share these values. We recognize that some skills can be learned on the job and encourage everyone to apply. If you require accommodations for the recruitment process, such as alternate formats of materials or accessible meeting rooms, please contact us at [e-mail] .

To learn more about working with BCI, including our comprehensive benefits packages, our commitment to equity, diversity and inclusion and the recruitment process visit our BCI Careers Page

BCI does not accept unsolicited resumes or candidate submissions from third-party recruitment agencies, executive search firms, or staffing suppliers unless they have an existing contractual agreement with our organization. Our approved vendor relationships are established for particular recruitment requirements and do not extend to general job postings on our website or other platforms. Any candidate information or resumes submitted by suppliers not approved by BCI will be deemed unsolicited and will not be reviewed or considered. BCI will not be liable for any fees, commissions, or charges related to unsolicited candidate submissions or recruitment services .

With our values as our anchor, it’s our people who create the environment we work in each day. BCI has been recognized as one of Canada’s Top 100 Employers – for the sixth consecutive year – and has built programs and benefits to support all our employees. To learn more about working with BCI, including our competitive benefits packages, our commitment to equity, diversity & inclusion and the Recruitment process visit our BCI Careers Page

Our Compensation Philosophy

We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.

The philosophy is principles-based and emphasizes pay-for-performance, long-term results, and meeting clients’ expectations.

BCI Values and Culture

Our people help shape employee-focused initiatives and create the environment we work in each day – which further strengthens our culture. To learn more about our employee experience, visit our BCI Values in Action . There you will see how feedback from our employees was used to articulate our Employee Value Proposition (EVP), composed of three pillars: Performance with Purpose, Built on Collective Expertise, and Accelerating Innovation.

Referrals

If you are currently connected with a BCI employee and plan to list them as a referee, please ensure to get their consent before applying and verify their BCI email address. All referrals will be verified internally.