Business Services Coordinator (Office Administrator)

Convergint; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Business Services Coordinator to enhance their Ottawa team. This full-time role focuses on delivering exceptional administrative support, ensuring a seamless experience for customers and visitors. With a commitment to personal and professional growth, the ideal candidate will thrive in a supportive environment that values diversity and innovation. Responsibilities include managing calls, greeting visitors, and assisting with HR tasks, all while maintaining a professional demeanor. Join a company that prioritizes its people and promotes a culture of excellence and inclusivity.

Benefits

Paid holidays and time off

Comprehensive benefits (medical, dental, etc.)

RRSP contributions

Safety-focused work environment

Colleague Assistance Program

Tuition reimbursement

Competitive salary

CSR Day

Qualifications

• At least one year of administrative/service experience.
• Ability to lift 30 lbs with proper technique.

Responsibilities

• Answer and route incoming calls professionally and promptly.
• Greet visitors and ensure positive customer experiences.
• Assist HR with onboarding and organize company events.

Skills

Organizational Skills

Communication Skills

Time Management

Proficiency in Word, Excel, PowerPoint, Outlook

Basic Financial Understanding

Education

Certificate or Diploma in Business Administration

Job description

Business Services Coordinator (Office Administrator)

Join to apply for the Business Services Coordinator (Office Administrator) role at Convergint.

Convergint is seeking a full-time, team-oriented, results-driven Business Services Coordinator / Office Administrator to join our culture at our Ottawa location. The role involves providing skilled administrative support, assisting management with daily and long-term tasks, and serving as the first point of contact for customers and visitors to ensure an exceptional experience.

Who You Are

You are passionate about delivering world-class service, possess integrity, and are committed to growth, accountability, and results. You thrive in a positive, inclusive culture that supports personal and professional development.

Who We Are

With 20 years of growth, our mission is to be our customers' best service provider. We value diversity and are driven by 10 core values that shape our culture. We are proud to protect lives and assets through innovative solutions.

Responsibilities

• Answer and route incoming calls professionally and promptly.
• Greet visitors, prepare visitor badges, and ensure positive customer experiences.
• Train colleagues on expense procedures and liaise with finance for processing.
• Provide administrative support: inventory, supplies, mail, purchase orders, and expense management.
• Assist HR with onboarding and organize company events.
• Manage facility services and warehouse duties as needed.
• Maintain a professional appearance and act as a customer service ambassador.

Minimum Requirements

• Ability to lift 30 lbs with proper technique.
• Proficiency in Word, Excel, PowerPoint, Outlook, and internet research.
• Strong organizational, time management, and communication skills.
• Financial understanding of basic concepts like accounts receivable/payable.
• Adaptability to changing processes and environments.
• Independence, resourcefulness, and perseverance.

Qualifications

• Certificate or diploma in business administration or related experience.
• Eligible for or holding Canadian government clearance.
• At least one year of administrative/service experience.
• Warehouse or construction experience is a plus.

Benefits

We promote an inclusive environment with programs including:

• Paid holidays and time off
• Comprehensive benefits (medical, dental, etc.)
• RRSP contributions
• Safety-focused work environment
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary
• CSR Day and more

Convergint is an Equal Opportunity Employer committed to diversity and inclusion. Accommodations are available upon request. Visit our careers site to learn more.