Business Services Application Manager

City of Kelowna; Kelowna; On-site; CAD 126,000 - 148,000; Full time

Job summary

The City of Kelowna is seeking a Business Services Application Manager to provide strategic direction and manage IT projects. This role involves overseeing the development and implementation of application software, ensuring alignment with business strategies, and managing a team of analysts. The ideal candidate will have a Bachelor's in Computer Science, extensive IT management experience, and strong problem-solving skills. A competitive salary and benefits package is offered.

Benefits

Progressive employment practices

Great work environment

Qualifications

• Minimum of 10 years’ experience in IT/services and management.
• PMP or PgMP certification preferred.

Responsibilities

• Develop and manage project plans for IT projects.
• Analyze design options and coordinate deployment.
• Oversee activities of Business and Network Analysts.

Skills

Analytical skills

Problem-solving skills

Communication

Customer service orientation

Adaptability

Teamwork

Independent work

Education

Bachelor’s Degree in Computer Science

Tools

SDLC

Agile

GIS

Web development

Job description

Posting Information

Posting Number: CK53375P

Position Title: Business Services Application Manager

No. of Staff Required: 1

Position Type: FT

Division: Corporate Strategic Services (DV101)

Department: Information Services (DP121)

Branch: Business Service Applications (BR123)

Purpose of your Position - Non Union

The Business Services Application Manager provides strategic direction, project management, technical expertise, and support for the corporation’s Business Services and Property / Land systems. Responsibilities include managing the selection, acquisition, configuration, and implementation of commercial application software and platforms, as well as designing, developing, and implementing custom software solutions. The role involves managing application integration and security, working with the CTO and IS management team to align technology with business strategies, and collaborating with related managers due to interdependent data and analytics needs.

Classification Summary - Union

Results and Activities - Non union

Key Responsibilities

1. Project Management
   • Develop and manage project plans for medium and large IT projects (GIS, Property systems, Asset Management)
   • Manage project teams with staff and consultants from various departments
   • Plan budgets, resources, and infrastructure support
   • Report progress and status to CTO, City Managers, and staff
2. Design, Implementation, and Support of Systems
   • Analyze design options and compare in-house vs. contracted work
   • Develop installation strategies and coordinate deployment
   • Implement backup and contingency plans to prevent data loss
3. Manage Development Group
   • Oversee activities of Business and Network Analysts
   • Manage application systems training for staff
4. Technical Architecture
   • Assess system demands and operating platform needs
   • Identify efficiencies and implement improvements
   • Stay current with technological advancements and evaluate their applicability

Budget and Staffing

• Operating budget: $5.5 million
• Capital budget: $2 million
• Final spending authority: Chief Technology Officer
• Direct Reports: 11

Credentials - Non Union

Bachelor’s Degree in Computer Science with a minimum of 10 years’ experience in IT/services and management. Knowledge of systems, SDLC, Agile, integration, security, GIS, web development. PMP or PgMP certification preferred.

Skills & Abilities - Non Union

Strong analytical and problem-solving skills, excellent communication, customer service orientation, adaptability, teamwork, and independent work capabilities.

Additional Information

We offer progressive employment practices and a great work environment. This is an exempt position with a competitive salary and benefits.

Pay Rate: $126,500 to $147,500 annually

Posting Date: 08/16/2024

Closing Date: 09/08/2024

Work Schedule: Monday to Friday, 8:00 am – 4:00 pm, 7 hours/day

Work Location: City Hall