Business Relationship Manager

Coastal Community Credit Union; Victoria; On-site; CAD 73,000 - 85,000; Full time

Benefits offered by this job

Extended benefits

RRSP contribution 11.75%

Education support

Banking perks

Job summary

Coastal Community Credit Union in Victoria, BC is seeking a Business Relationship Manager to lead commercial lending activities and grow a diversified portfolio. Reporting to the Regional Manager, you will engage with members, clients, and community partners to originate, monitor, and promote responsible lending.

The role emphasizes strong credit underwriting, financial analysis, networking, and collaboration across teams.

Qualifications

• Degree in Business Management or relevant post-secondary education.
• 2 years commercial lending experience or equivalent.
• Broad experience in commercial lending with business development and portfolio administration.
• Strong credit underwriting and financial statement analysis skills.
• Proven networking within the community and partnership development.

Responsibilities

• Connect with members, clients, and external sources to grow the portfolio.
• Monitor commercial loans and ensure adherence to policies and controls.
• Initiate actions to generate growth and manage delinquencies.
• Develop strong relationships with business members and prospects.

Skills

Commercial lending experience

Business development

Portfolio administration

Credit underwriting

Community networking

Communication skills

Time management

Problem solving

Education

Business degree or equivalent

Job description

Victoria Business Centre
Victoria, BC V8W 1H2, CAN

Description

**Posting Deadline: Please submit your application by 11:59 PM PST, August 31, 2026**

Position Type: Permanent

Together, let’s do great things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. Coastal Community is committed to improving financial health, enriching lives and building healthier communities. We are looking for a Business Relationship Manager.

Reporting to the Regional Manager, the Business Relationship Manager, a commercial lender, will have the ability to connect with individuals inside and outside the organization, using existing and new centers of influence, and representing the organization to members, clients, the public, and other external sources. The Business Relationship Manager will also monitor commercial loans in an assigned portfolio and ensure adherence to established policies, procedures, checks and balances. They will initiate action to generate growth and development of their portfolio, pursue new business opportunities, develop and nurture strong relationships with our business members and prospects as well as initiate action on delinquencies to mitigate risk of loss.

Requirements

A degree in Business Management or relevant post secondary education and have 2 years commercial lending experience or an equivalent combination of education, training and experience. The candidate will have broad experience in all aspects of commercial lending, strong business development skills, portfolio administration; monitoring and delinquency control.

In addition, our preferred candidate will have advanced skills in each of the following:

• Sound commercial credit and underwriting skills
• Knowledge and understanding of accounting principles and financial statements including cash flow analysis
• Effective networking within the community
• Creative thinking, analysis and problem solving
• Business development and negotiating financial partnerships
• Time management and organizational skills
• Communication and interpersonal skills

The Business Relationship Manager will be able to develop collaborative, positive working relationships with both internal and external stakeholders and will be a team player. This individual will also be a self-learner with high motivation and willingness to engage in continuous learning and self-development opportunities.

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

• We’re 100% member-owned, with all decisions made locally—right here in BC.
• We’re a growing organization with $5.6 billion in assets under management.
• Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) - $72,535.00 to $85,322.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!