Business Relationship Manager

Cooke Inc.; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global seafood company in New Brunswick is looking for a Business Relationship Manager to connect IT and business capabilities, drive digital strategies, and ensure alignment across teams. The role demands strong stakeholder influence, communication skills, and a minimum of 5 years in relevant strategic positions. Join this dynamic company to enjoy competitive compensation and a comprehensive benefits package including health and wellness programs.

Benefits

Health Benefits

Life and disability insurance

Employee Assistance Program (EAP)

RRSP matching

Paid vacation and sick leave

Wellness programs

Career Development opportunities

Employee discounts

Qualifications

• 5+ years in BRM, product-facing IT, or strategic roles.
• Experience in manufacturing, food production, or supply chain preferred.
• Proven ability to translate business strategy into capability roadmaps.

Responsibilities

• Serve as a strategic connector between IT and business capabilities.
• Facilitate quarterly roadmap and maturity reviews.
• Track delivery status of initiatives and support benefit realization.

Skills

Stakeholder influence

Executive communication

Cross-cultural collaboration

Agile planning principles

Enterprise IT governance

Education

Bachelor’s in Business, Information Systems, or related discipline

MBA

Tools

Microsoft cloud

Power BI

Fabric

Job description

Cooke is a global seafood company with operations in North America, Europe, South America, and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.

The Role

Cooke is advancing its digital transformation through fusion Business Capability Teams and cross-functional Product Teams that deliver data, analytics, and automation solutions. As a Business Relationship Manager (BRM), you serve as a strategic connector—ensuring alignment between IT, business capabilities, and products that drive measurable value across aquaculture, processing, distribution, and corporate functions.

You are the primary liaison between IT and an assigned portfolio of Business Capability and Product Teams. You help shape and prioritize initiatives that bring digital strategy to life—bridging business needs, enterprise architecture, and delivery planning.

Key Responsibilities :

Strategic Partnering

• Build strong knowledge of your assigned business domains: strategy, KPIs, user journeys, regulatory, and operational context.
• Facilitate quarterly roadmap and maturity reviews with Capability and Product Teams.
• Ensure technology strategy reflects both business priorities and enterprise standards.

Value & Demand Management

• Identify and assess opportunities with business teams using the Opportunity Prioritization framework.
• Guide teams through the Architecture Review Board (ARB) process and ensure alignment to architectural principles.
• Use TBM and business-case inputs to articulate cost, value, and expected benefits.

Portfolio & Delivery Support

• Track delivery status of initiatives and major product releases impacting your assigned teams.
• Help manage interdependencies, risks, and escalations across vendors, IT teams, and business stakeholders.
• Support benefit realization by ensuring follow-through on committed outcomes.

Stakeholder Coaching & Influence

• Support Capability and Product Owners in adopting modern tools (e.g., Power Platform, M365) and agile planning principles.
• Guide teams in shaping their backlog around outcomes, MVPs, and iterative delivery.
• Communicate clearly with senior leaders—balancing business value and technical implications.

Innovation & Continuous Improvement

• Help mature documentation practices, templates, and analytical standards.
• Champion reuse and shared understanding across initiatives, avoiding duplication of efforts.
• Contribute to defining best practices for early-stage analysis, architecture planning, and solution governance.

Skills & Qualifications :

• Bachelor’s in Business, Information Systems, or related discipline (MBA an asset).
• 5+ years in BRM, product-facing IT, or business-aligned strategic roles.
• Experience working across multi-functional teams in global environments (manufacturing, food production, or supply chain preferred).
• Strong grasp of enterprise IT governance (ARB, TBM, vendor lifecycle) and agile planning principles.
• Proven ability to translate business strategy into capability roadmaps and digital solutions.
• Skilled in stakeholder influence, executive communication, and cross-cultural collaboration.
• Familiarity with Microsoft cloud, integration patterns, and data platforms (Power BI, Fabric, etc.).

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package :

• Health Benefits: Includes coverage for dental, vision, and extended medical care.
• Insurance: Life and disability insurance provided for financial security.
• Support Services: Access to an Employee Assistance Program (EAP).
• Financial Planning: Opportunity for RRSP matching to support your retirement savings.
• Time Off: Paid vacation, holidays, and sick leave for work-life balance.
• Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
• Career Development: Professional growth opportunities and avenues for advancement.
• Perks: Employee discounts on company products or services.
• Convenience: On-site parking or parking allowance.

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE : The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.