Business Process & User Experience Consultan

Nexasphere; Ottawa; Hybrid; CAD 111,000 - 166,000; Part time

Job summary

Nexasphere seeks an experienced consultant to improve inspector UX by reviewing and optimizing priority business workflows within a federal government environment. This contract focuses on reducing user friction, identifying inefficiencies, simplifying digital workflows, and exploring automation opportunities.

Responsibilities include workflow assessments, process mapping, and engaging stakeholders with clear executive-level presentations to drive modernization efforts.

Qualifications

• Strong experience in business process analysis and workflow optimization.
• Expertise in user experience (UX), service design, or human-centered design.
• Experience conducting workflow assessments, process mapping, or process mining.
• Ability to identify automation and digital transformation opportunities.
• Strong stakeholder engagement and executive presentation skills.
• Reliability Security Clearance (mandatory).
• Federal government experience is an asset.

Responsibilities

• Review and optimize priority workflows for inspectors to improve user experience.
• Identify opportunities for automation and modernization within a federal government setting.
• Engage stakeholders and present findings to drive process improvements.

Skills

Business process analysis

Workflow optimization

UX design

Process mapping

Stakeholder engagement

Executive presentation

Security clearance

Job description

We Are Hiring: Business Process & User Experience Consultant (Contract)

Location: Ottawa (Hybrid/Onsite)

Security Clearance: Reliability Clearance Required

Start Date: September 2026

Duration: 3-6 Month Engagement

Description:

We are seeking an experienced consultant to help improve the user experience for inspectors by reviewing and optimizing priority business workflows within a federal government environment. This engagement will focus on identifying process inefficiencies, reducing user friction, simplifying digital workflows, and recommending opportunities for automation and modernization.

Requirements:

• Strong experience in business process analysis and workflow optimization
• Expertise in user experience (UX), service design, or human-centered design
• Experience conducting workflow assessments, process mapping, or process mining
• Ability to identify automation and digital transformation opportunities
• Strong stakeholder engagement and executive presentation skills
• Reliability Security Clearance (mandatory)
• Federal government experience is an asset