Business Process Analyst

Alliance Search Partners; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading recruitment firm is seeking a Business Process Analyst in downtown Toronto. The ideal candidate will focus on process improvement and operational efficiency within financial services, holding a minimum Six Sigma Green Belt certification. You will analyze current processes, lead improvement initiatives, and collaborate with stakeholders to enhance performance. This hybrid role requires strong problem-solving, communication skills, and a detail-oriented approach.

Qualifications

• Minimum 4 years in business process analysis or operational optimization, particularly in financial services.
• Strong understanding and application of Lean principles.
• Demonstrated skills in developing Standard Operating Procedures (SOPs).
• Experience delivering change management training.

Responsibilities

• Analyze business processes to identify areas for improvement.
• Lead process improvement projects using Lean Six Sigma.
• Create and implement Standard Operating Procedures to enhance execution.
• Collaborate with business and tech teams for process optimization.
• Facilitate training and documentation for new processes.
• Monitor performance metrics to evaluate improvements.

Skills

Process improvement

Operational efficiency

Lean Six Sigma methodologies

Change management

Analytical mindset

Communication skills

Education

Six Sigma Green Belt certification

Job description

BUSINESS PROCESS ANALYST - FINANCIAL SERVICES

Location: downtown Toronto business core, hybrid 3 days

Salary: Market rate+

• Seeking a Business Process Analyst with a strong background in process improvement and operational efficiency, ideally within banking or financial services. This role requires a candidate who brings a Six Sigma Green Belt (or higher) certification and a passion for optimizing business processes to drive measurable outcomes.

RESPONSIBILITIES

• Analyze current-state business processes to identify inefficiencies and areas for improvement across banking or financial systems.
• Lead and execute process improvement initiatives using Lean Six Sigma methodologies.
• Rapidly create, revise, and implement Standard Operating Procedures (SOPs) to support consistent execution.
• Collaborate with stakeholders across business and technology teams to define process optimization goals.
• Facilitate change management efforts including training, communication, and documentation to support adoption of new processes.
• Identify and eliminate wasteful steps in workflows, improving cycle time, accuracy, and operational efficiency.
• Collect, interpret, and report on performance metrics to monitor the effectiveness of improvements.
• Provide input into automation opportunities and technology enhancements to streamline operations.
• Deliver clear and professional documentation and presentations for stakeholders and senior leadership.

REQUIREMENTS

• Six Sigma Green Belt certification (minimum); Black Belt or industrial engineering background preferred.
• 4+ years of experience in business process analysis or operations optimization, ideally within financial institutions.
• Strong grasp of Lean principles and the ability to apply them in real-world financial or banking environments.
• Demonstrated ability to identify inefficiencies and implement improvements that result in measurable performance gains.
• Experience in developing SOPs and delivering training to support operational changes.
• Proven change management skills and the ability to influence adoption across cross-functional teams.
• Exceptional written and verbal communication skills—able to translate technical process language for business audiences.
• Detail-oriented with a logical, analytical mindset and strong problem-solving abilities.
• Strong interpersonal skills and a team-oriented approach.