Business Operations Support Representative III

TD; Brampton; On-site; CAD 45,000 - 61,000; Full time

Job summary

TD is seeking a Business Operations Support Representative III in Brampton, Ontario. This role involves delivering high-quality administrative support in a client-focused environment, assisting with daily operations, and ensuring compliance with service standards. Ideal candidates are organized, detail-oriented, and possess strong communication skills.

Benefits

Health and wellness benefits

Retirement and savings plans

Paid time off

Career development opportunities

Qualifications

• Preferred education includes an undergraduate degree or community college diploma in Business.
• Previous administrative experience is an asset.
• Ability to work independently and in a team.

Responsibilities

• Provide exceptional administrative support to the branch.
• Assist the Manager of Client Service with daily operations.
• Communicate operational and compliance activities effectively.

Skills

Communication

Organizational skills

Problem-solving

Attention to detail

Teamwork

Education

Undergraduate Degree or Community College Diploma in Business

Industry-related courses

Tools

MS Office Suite

Job description

Business Operations Support Representative III

Join to apply for the Business Operations Support Representative III role at TD.

Work Location: Brampton, Ontario, Canada

Hours: 37.5

Line Of Business: Business Management, Strategy & Support

Pay Details: $45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our growth and skill development initiatives are key features of the colleague experience at TD. The actual offered base pay may vary based on skills, experience, location, and organizational needs. Candidates are encouraged to discuss compensation with their recruiter.

Job Description

TD Private Wealth Management offers a holistic approach to wealth planning, providing personalized advice, solutions, and services. The Business Operations Support Representative, reporting to the Manager of Client Service, delivers high-quality administrative support within a dynamic, client-focused environment. The ideal candidate adapts well to change, is driven to succeed, and demonstrates problem-solving skills.

Key Responsibilities

• Provide exceptional administrative support to the branch, ensuring professionalism and high service standards.
• Assist the Manager of Client Service with daily operations and administrative tasks.
• Communicate operational, administrative, and compliance activities effectively; develop branch process knowledge.
• Coordinate equipment needs, IT support, and training for branch staff.
• Manage premise issues, including building maintenance and promotional displays.
• Maintain and improve the branch filing system.
• Perform office duties, ensuring compliance with audit procedures.
• Support key branch initiatives and suggest improvements aligned with TD’s vision.
• Identify cost-saving opportunities and communicate them for implementation.
• Support Business Continuity Management plans and ensure staff awareness.
• Assist branch professionals with client requests and advocate for a positive client experience.

Additionally, as the receptionist, responsibilities include greeting clients, managing calls, updating directories, handling mail and courier services, and supporting meeting logistics.

Requirements

• Undergraduate Degree or Community College Diploma in Business preferred.
• Industry-related courses are an asset.
• Ability to work independently and in a team.
• Previous administrative experience is an asset.
• Excellent communication skills and high service standards.
• Highly organized and detail-oriented.
• Ability to thrive in a fast-paced environment.
• Proficiency in MS Office Suite.

Who We Are

TD is a leading global financial institution, the fifth-largest bank in North America, serving over 27 million customers worldwide. We are committed to enriching lives and building a better bank through innovation, customer focus, and community support.

Our Total Rewards Package

Our comprehensive package includes salary, variable pay, health and wellness benefits, retirement and savings plans, paid time off, discounts, career development, and recognition programs.

Additional Information

We support career growth through development conversations, training, mentoring, and a variety of opportunities. We are committed to accessibility and encourage candidates to request accommodations during the hiring process.

Colleague Development & Training

We offer ongoing learning and mentorship programs to help colleagues achieve their career goals and develop new skills.

Interview Process & Accommodation

We will contact suitable candidates to schedule interviews and communicate outcomes promptly. We are committed to providing accommodations to ensure a fair process.