Business Operations Specialist

Russell Tobin; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Russell Tobin is hiring a Strategy & Operations Specialist for a 12-month contract in Toronto. This role involves driving acquisition strategy across Canada and Australia in a dynamic environment, focusing on enhancing merchant experiences and operational efficiency. Ideal candidates have substantial experience in consulting and are equipped with analytical skills and a strategic mindset.

Benefits

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Qualifications

• 5+ years of experience in consulting, strategy, or operations.
• High-growth start-up experience or entrepreneurship is a plus.
• Experience leading projects and achieving goals in a team.

Responsibilities

• Drive selection and acquisition strategy for non-restaurant categories.
• Mobilize resources and build lead lists to achieve strategic goals.
• Collaborate cross-functionally to enhance merchant experience.

Skills

Project management

Data analysis

Sales execution

Market analysis

Excel proficiency

SQL knowledge

Job description

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This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$57.00/hr - CA$59.00/hr

Direct message the job poster from Russell Tobin

Strategic Lead Recruiter | Connecting Exceptional Candidates with Leading Organizations"

Russell Tobin & Associates is currently seeking a Strategy & Operations Specialist, 12 Months role for one of our Fortune 500 clients, for Toronto ON (Hybrid). Apply today for immediate consideration.

Job title: Strategy & Operations Specialist

Duration: 12 Months assignment

Pay rate: C$57.00-59.00/hr

JOB SUMMARY:

• This is an exciting opportunity to drive the selection and acquisition strategy of all non-restaurant categories across Canada and Australia.
• With a mission to bring the best of your local city to you, the New Verticals team is rapidly expanding as we gain entry into new categories including Grocery and Retail.
• Will be the driving force of our selection strategy across our international markets, and as we scale, will curate an exceptional experience for all our merchants (from Enterprise to SMB) on our platform.
• Looking for a Strategy and Operations Manager to bring our New Verticals vision to life.
• You will touch all workflows that result in a merchant winning its first orders on the marketplace, including Identifying and sizing opportunities, building selection intelligence and maintaining a robust pipeline of merchants
• Building the acquisition strategy (what categories, which markets, at what price?)
• Mobilizing sales resource against our plan (building lead lists and acceleration initiatives, headcount planning)
• Unlocking downstream resourcing to quickly onboard new merchants, including onboarding, technical integrations and relationship managers Identifying blockers to merchant retention and building a best in class merchant experience, with particular focus on the f30 days on the platform In a typical day this means you could be planning the annual international merchant acquisition budget in the morning, and in the afternoon build and launch an acceleration initiative to quickly capitalize on an emerging opportunity in a new city.
• This role is a dynamic blend of high-level strategic thinking, analytics and intelligence building, and sales execution at the lowest level of detail.
• This is a role that continues to evolve as we set solid foundations for selection in our international markets, and look to drive success further along in the merchant lifecycle.
• You will report into the Growth Platform Lead for International New Verticals and be embedded in a team that ultimately manages the New Verticals P&L.
• Your cross-functional partners will include sales leads across Enterprise, MId-market and SMB; downstream post-sale functions including onboarding and activations partners, Australia and Canada NV Client, and Finance.
• Strategies – Devise and execute the overall operational strategy for winning and retaining merchants in our international markets Influence.
• Work cross-functionally with our Operations, Product, Account Management, Finance and Business Development teams to accelerate our business and improve the merchant experience
• Own market intelligence and our pipeline.
• Build analysis to size our international opportunity, justify where we should invest, and respond to competitor threats Experiment
• Use a data-driven approach and your marketplace knowledge to diagnose problems quickly or identify acquisition opportunities, run and scale tests that move the needle, and make our business 1% better every day We're excited about you because

Required Experience:

• 5+ years of experience in consulting, strategy, business development, operations, technology, banking, grocery/Client, analytics or related experience
• high-growth or early-stage start-up experience or entrepreneurship.
• Experience leading projects, hitting goals, and succeeding in a team environment
• You have Excel (can perform complex functions and modeling) and SQL knowledge

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Hospitality and Business Consulting and Services

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