Business Operations Specialist

Canadian Nuclear Laboratories; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company in advancing nuclear science and technology as a Business Operations Specialist. You will play a crucial role in preparing and editing technical documentation, ensuring clarity and precision in supporting project management efforts. With a dynamic work environment and a commitment to excellence, you’ll have the chance to make a significant impact in the field.

Benefits

Paid time off (vacation, sick, floater & personal)

Benefits effective day one

Tuition support

Pension plan

Qualifications

• Minimum of 5 years in a communications environment.
• Strong attention to detail and ability to manage high volumes of documentation.
• Proficiency with document management processes.

Responsibilities

• Preparing project documentation like client requirements and feasibility studies.
• Editing technical documents prior to submission.
• Ensuring consistency in document release and version control.

Skills

Superior oral and written communication skills

Detail orientation

Ability to simplify complex concepts

Relationship building

Education

University degree in English, Communications, Technical Writing

Tools

MS Office applications

Job description

Are you a creative and strategic communicator? Do you enjoy creating clear, concise, and accurate technical documentation, manuals, user guides, and preparing and editing project documentation, including client requirements documents, reports, proposals and business cases? Can you see yourself taking the lead in writing, updating, and revising a wide variety of technical documents to support the ERM Mission Program Office? If you answered yes, then in this role as a Business Operations Specialist, you will work closely with ERM project managers and other cross-functional teams to ensure that documentation meets the needs of both technical and non-technical users. Apply today!

What will you be doing!

• Preparing and producing project documentation, such as Client Requirements Documents, Feasibility Studies, Proposals, and Business Cases, on behalf of Mission Program Office staff, clients, and stakeholders.
• Editing significant technical documents before their formal issue/submission to the Board, ERT, and AECL.
• Writing, editing and proofreading MPO-related documentation.
• Coordinating and championing the timely review and comment process in ATOM.
• Convening and chairing review and comment sessions to expedite document release and issuance.
• Making revisions as needed based on comments and follow-up discussions to finalize the document for approval and release
• Producing or arranging for illustrations, charts, and photographs to be included in the performance reporting documentation.
• Ensuring all project assurance-related documents are developed and produced on time, are of a consistent high quality (i.e., grammatically and technically correct and consistent) and meet the overall requirements of CNL.
• Maintaining Records and files of work and revisions as per CNL standards & procedures - ensuring accurate version control.
• Preparing reports for ERM management for monthly tracking and reporting of progress.
• Meeting with facility subject matter experts to discuss and review document requirements and material to be revised/updated or developed for release, provides advice on writing issues and coordinates their input.
• Working with several departments in the development and implementation of a plan for updating and addressing deficiencies with ERM’s operations-related procedures and documentation.
• Working effectively with the ERM MPO management team and the Change Management Lead to identify communication gaps between them and then developing approved strategies to address them.
• Other duties as assigned by your manager.
  

What we are looking for:

• Education
  • University degree and/or college diploma in English, Communications, Technical Writing, Business/Commerce, Public Relations and/or Journalism, or a related field.
• Experience
  • A minimum of 5 years of experience in a communications environment, or equivalent combination of education and related experience.
• Knowledge, Skills & Abilities
  • Superior oral and written communication skills with the ability to simplify complex technical concepts for a wide range of audiences.
  • Proven ability to organize and distill ideas for target audiences, to produce clear and succinct reports and procedures, to deliver dynamic presentations, and to form and nurture relationships with staff, peers, customers and stakeholders.
  • Must be a good listener.
  • Strong attention to detail and a passion for creating clear, accurate, and accessible documentation.
  • Comprehensive knowledge and understanding of the company’s practices, policies, and procedures – especially those directly related to document creation, review, and management.
  • Proven ability to communicate effectively and to form and nurture relationships with staff members, management peers, senior management, clients, suppliers, and key contacts in service and oversight functions. Must be able to nurture and maintain good working relationships.
  • Sound knowledge of functional processes related to document management (e.g. engineering, procurement, construction, commissioning).
  • Proficiency with MS Office applications, graphic software packages, desktop publishing tools, and project management applications.
  • Strong planning and priority management skills. Able to manage high volumes of documentation within an allowable timeframe, delegate responsibilities, and hold others accountable for results.
  • Ability to work independently, with little supervision, and in cross-functional teams.
  • Effective problem-solver with a results-oriented approach and an ability to motivate others.
  • Knowledge of the Document Lifecycle
• Security Clearance Eligibility Required
  • Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”

Working Conditions:

• Comfortable working in a dynamic and fast-paced environment that may require working extended hours.

Why CNL?

Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We're reinventing ourselves to be the pacesetters so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.

We offer a complete total rewards package :

• Paid time off (vacation, sick, floater & personal);
• Benefits effective day one, that’s right, no waiting period;
• Tuition support
• and a pension!

Do Our Priorities Resonate with You?

• Clean energy for today and tomorrow.
• Restore and protect the Environment.
• Contribute to the health of Canadians.
  

Location:

CNL works with employees across our Canadian locations to enable a hybrid workforce where possible. Our Hybrid employees work with their manager to establish expectations for when they will be on-site vs. working from home.

CNL is committed to providing an atmosphere free from barriers that promotes equity, diversity, and inclusion in achieving our mission. CNL welcomes and celebrates employees, stakeholders, and partners of all racial, cultural, and ethnic identities. Please read here for more on our DE&I Commitment.

CNL also supports a workplace environment and corporate culture built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity, and Excellence. These values encourage equitable employment practices and career prospects, including accommodations for all employees.

CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please indicate via our ATS when applying. All information received regarding accommodation requests will be kept confidential.

The Chalk River Laboratories site is located on the unceded and unsurrendered territory of the Algonquin Anishinaabe people. As an organization, CNL recognizes and appreciates their historic connection to this place. CNL also recognizes the contributions that First Nations, Métis, Inuit and other Indigenous Peoples have made, both in shaping and strengthening this community in particular, and this province and country as a whole.

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