Business Operations Manager (Billing Focused)

Huzzle; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A tech recruitment agency is seeking a Business Operations Associate or Manager to support critical internal processes and manage financial operations. The ideal candidate has 4+ years of experience, particularly in SaaS billing workflows. This role offers the flexibility of a fully remote position and the opportunity to grow within a high-impact team in the AI and data space.

Benefits

Competitive salary based on experience

Fully remote role

Career growth opportunities

Structured onboarding and operational support

Qualifications

• 4+ years of experience in operations, billing / finance, HR, or cross-functional projects.
• Proven experience managing SaaS billing workflows or usage-based models.
• Familiarity with compliance frameworks (SOC 2, GDPR, employment law, etc.).
• Experience in high-growth or startup environments is a plus.

Responsibilities

• Ensure cross-departmental alignment by supporting core business activities.
• Document and improve internal processes across teams.
• Own and manage client billing workflows: invoicing, tracking usage, and reconciliation.
• Manage onboarding / offboarding, policy updates, and employee documentation.
• Partner with leadership on cross-functional initiatives to drive growth.

Skills

Detail-oriented

Resourceful

Analytical skills

Communication skills

Problem-solving

Education

Bachelor’s degree in Business, Finance, HR, or related field

Job description

Location : Hybrid Toronto or Remote Global

Timezone : Eastern Standard Time (EST) from 9 : 00 AM to 5 : 30 PM.

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe & Australia. We only admit the top candidates into our talent pool, ensuring they are matched with exclusive, long-term opportunities. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house to work as a valued member of their team.

Please note that by applying & completing our interview process, you will be added to our talent pool. This means you’ll be considered for this and all other roles that match your skills. These opportunities will be sent your way as an exclusive Huzzle candidate.

About the Company

Our client is a fast-growing North American tech company building the world’s first operating system for data and AI. Their mission is to streamline complex infrastructure and empower teams through cutting-edge automation and AI-driven tools. This is a high-impact opportunity to join an early-stage, product-led company shaping the future of data infrastructure.

Job Summary

We are looking for a versatile and proactive Business Operations Associate or Manager with a strong focus on billing and financial operations . In this role, you will play a critical part in supporting the company’s internal processes, managing cross-functional initiatives, and driving both day-to-day and strategic operational goals.

The ideal candidate is detail-oriented, resourceful, and comfortable working in a fast-paced, dynamic tech environment.

Key Responsibilities

Drive Business Operations

• Ensure cross-departmental alignment by supporting core business activities.
• Document and improve internal processes across teams.
• Coordinate cross-functional initiatives and manage special projects.

Lead Financial Operations (Billing-Focused)

Own and manage client billing workflows : invoicing, tracking usage, and reconciliation.

Collaborate with Customer Success, Engineering, and Finance for billing accuracy.

Follow up on outstanding payments and maintain clear invoicing records.

Support vendor billing, expense tracking, and budgeting.

Contribute to financial reporting and forecasting with accurate billing insights.

HR & People Operations

Manage onboarding / offboarding, policy updates, and employee documentation.

Maintain HR systems and compliance records.

Support initiatives that improve employee engagement and retention.

Strategic & Compliance Projects

Partner with leadership on cross-functional initiatives to drive growth.

Analyze data to provide insights and recommendations to stakeholders.

Support compliance frameworks (e.g., SOC 2, data privacy) and audit preparation.

Administrative Support

Manage calendars, team tools, and other administrative tasks.

Step in as needed to support high-priority areas and solve operational issues.

Requirements

4+ years of experience in operations, billing / finance, HR, or cross-functional projects.

Proven experience managing SaaS billing workflows or usage-based model.

Strong cross-functional collaboration and stakeholder engagement skills.

Bachelor’s degree in Business, Finance, HR, or related field.

Familiarity with compliance frameworks (SOC 2, GDPR, employment law, etc.).

Availability to work during Eastern Standard Time (EST) from 9 : 00 AM to 5 : 30 PM.

Excellent problem-solving, analytical, and communication skills.

Self-starter mindset with comfort in ambiguity and change.

Experience in high-growth or startup environments is a plus.

Benefits

Competitive salary : based on experience and qualifications

Fully remote role — work from anywhere

Join a high-impact, innovative team revolutionizing the AI and data space

Career growth opportunities with long-term potential

Direct placement with a client company, not a third-party agency

Structured onboarding and operational support through Huzzle