Business Operations Manager

Cosmetic Physician Partners; Montreal; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading provider of medical aesthetics services is seeking a Business Operations Manager to oversee P&L management for clinics generating $100M+ in revenue. This role involves strategic planning, financial performance reporting, and leading a collaborative culture. The ideal candidate has at least 5 years of experience in business operations management, particularly within the healthcare or cosmetic industry. The position offers a competitive compensation package and health benefits.

Benefits

Competitive Compensation Package

Health & Dental Benefits

Fun and positive workplace culture

Qualifications

• Minimum of 5 years experience in business operations management in healthcare or cosmetic industry.
• Proven P&L management experience with strong financial analysis skills.
• Solid understanding of healthcare regulations and compliance standards.

Responsibilities

• Oversee P&L management for clinics generating $100M+ revenue.
• Develop clinic data packs and identify growth drivers.
• Conduct monthly business reviews to assess financial performance.
• Lead and mentor practice managers throughout transformation initiatives.
• Facilitate meetings with practice managers to share best practices.

Skills

Leadership

Analytical skills

Communication

Team Management

Problem-solving

Education

Bachelor’s degree in Business Administration or related field

MBA or relevant advanced degree

Job description

Overview

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

Responsibilities

• P&L Management: Oversee the profit and loss statements of clinics generating approximately $100M+ in revenue. This includes maximizing profits and minimizing expenses by analyzing financial data to identify patterns and areas for improvement.
• Strategic Planning: Develop comprehensive clinic data packs and identify key growth drivers to inform strategic decisions and drive business expansion.
• Financial Performance Reporting: Conduct monthly business reviews to assess financial performance, identify trends, and implement corrective actions as necessary.
• Coaching and Leadership: Lead, mentor, and develop practice managers throughout transformation initiatives, fostering a collaborative and patient-centric culture.
• Communications: Facilitate weekly synchronization meetings with practice managers to ensure alignment on goals, share best practices, and address operational challenges.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; MBA or relevant advanced degree preferred.
• A minimum of 5 years of experience in business operations management, preferably within the healthcare or cosmetic industry.
• Proven experience in managing P&L, with a strong understanding of financial statements and budgeting processes.
• Exceptional leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, capable of building relationships with diverse stakeholders.
• Strong analytical and problem-solving abilities with a focus on process optimization.
• Solid understanding of healthcare regulations and compliance standards.
• Ability to travel as needed.

Benefits

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.