Business Operations Lead - North America

L3Harris Technologies; Ottawa; On-site; CAD 70,000 - 120,000; Full time

Job summary

L3Harris Technologies seeks a Business Operations Lead for North America, based in Ottawa, Ontario. This role blends office management with regional operations leadership across U.S.

and Canadian sites, with travel up to 15% and security responsibilities. The ideal candidate has 5+ years in operations or office management, advanced MS Office skills, data presentation ability, and readiness to obtain required security clearances.

Qualifications

• 5+ years of experience in office management or operations.
• Advanced to expert proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.
• Ability to create pivot tables in Excel, present complex data, and summarize business needs.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Ability to travel to U.S. and Canadian sites 1–2 times per quarter.
• Ability to obtain a Canadian Secret security clearance and eligibility for Controlled Goods Program.

Responsibilities

• Serve as the regional operations lead for the United States and Canada across three sites, based in the Ottawa office.
• Serve as the Canada Security Officer to support facility security posture.
• Coordinate with U.S. and Canada teams to triage issues and drive cross‑functional support.
• Lead administrative functions including travel, expense reporting, and procurement.
• Plan and coordinate team events and leadership visits to sites.
• Oversee office capital purchases and equipment.

Skills

MS Office

Pivot tables

Communication

Travel readiness

Security clearance readiness

Tools

Concur

CostPoint

PeopleSoft

Expensify

Job description

Job Title: Business Operations Lead - North America

Job Location: Ottawa, ON

Job Code: 44557

Job Schedule: Day Shift

Compensation Range: Between $70,000 - $120,000 CDN annually

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

About L3Harris Technologies:

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $17 billion in annual revenue, 50,000 employees and customers in more than 130 countries. L3Harris.com:

Our team is seeking a highly motivated, team-oriented Business Operations Lead for the United States and Canada with strong verbal and written communication skills. This role combines office management and administrative responsibilities with regional leadership for facilities, security, and infrastructure across our 3 U.S. and Canadian locations. This position requires an individual who can manage multiple tasks with precision and reliability. Key qualities for this position include excellent judgment, attention to detail, and a consistent, professional demeanor. The ability to handle confidential information with integrity and discretion is essential.

We value a proactive approach and the ability to work independently while contributing positively as a team player. The ideal candidate will have a proven ability to take initiative, deliver exceptional results, and exceed expectations in a fast-paced environment. The ideal candidate is based in Ottawa and able to travel up to 15% to support our Washington, DC and Fredericton, Canada sites.

Essential Functions

• Serve as the regional operations lead for the United States and Canada across three sites, based in the Ottawa office, and provide support as needed to the Fredericton and Washington, DC offices.
• Serve as the Canada Security Officer to support facility security posture and enforce applicable security policies.
• Build strong working relationships with personnel in the United States and Canada and serve as an advocate by triaging issues and expediting resolution across the full spectrum of business functions.
• Serve as the administrative lead for the United States and Canada, providing full-spectrum business support to the team, including travel, expense reporting, and procurement.
• Plan and schedule team-building events, lunches/dinners, meetups, conferences, and employee morale events.
• Coordinate business unit and L3Harris executive leadership visits to U.S. and Canadian sites.
• Oversee and maintain accountability for office capital purchases and equipment.

Qualifications

• 5+ years of experience in an office manager, business operations, or similar role, with excellent organizational skills and strong attention to detail.
• Advanced to expert proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.
• Ability to create pivot tables in Excel, present complex data, and summarize business needs and challenges clearly.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Ability to work both independently and collaboratively in a dynamic, fast-paced environment.
• Ability to manage multiple competing priorities effectively.
• Proficiency in financial management, including vendor management, spend forecasting, and purchase order processes.
• Ability to travel to U.S. and Canadian satellite sites 1–2 times per quarter to support customer demos and employee engagement initiatives.
• Ability to obtain a Canadian Secret security clearance.

Preferred Additional Skills

• Active Canadian secret security clearance.
• Experience certifying and maintaining certification of site(s) under the Canadian Controlled Goods Program.
• Experience managing multiple international sites/facilities.
• Experience with cost reporting and management systems: Concur, CostPoint, PeopleSoft, and Expensify.

Eligibility Criteria

• Must be eligible for registration with the Controlled Goods Program;
• Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance;
• Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

This job is for an existing vacancy

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.